What Does Platinum Level Service Mean to You?

Over the last 12 years, MVIS has built an outstanding reputation across the highways sector for providing excellent service to its customers on all projects. 

No matter the size or customer, MVIS adopts the ‘no task is too small’ approach on its mission to deliver a level of service it can only define as ‘platinum’.

MVIS has always valued its customers and has built some excellent long-standing relationships on the back of its commitment to service as well as its products. To showcase this commitment, MVIS proudly launched its ‘Platinum Service Promise’ campaign back in  2021. A promise they have kept to this very day. 

The MVIS Platinum service promise delivers:

‘Platinum Level Service for Bronze Level Prices’

The MVIS quality & service document serves to outline what the company considers to be ‘Platinum Level Service’ and also highlights just how special its services are.


MVIS has always held fantastic relationships with its clients, and the company regularly receives positive feedback and comments crediting it for one of the aspects listed in the quality & service document.

Each time a customer approaches MVIS with enthusiastic comments about its service, MVIS see this not just as an opportunity to celebrate its collective achievement, but also to reinforce this standard of service within the team. Reinforcing standards in moments of praise makes gives it special emphasis and reinforces a message from a positive position rather than trying to react to a negative one. This aids with staff feeling appreciated, delivers job satisfaction and rewards their hard work.

We spoke to a number of MVIS employees about their view on what platinum service is, and how it fits into their own specific roles.

We asked, “What does Platinum Level Service mean to you?”


Anne Ashman – Group Commercial and Operations Director said:

“The Platinum Service Promise is a symbol of our commitment to service and customers. We have thought long and hard about a way we can demonstrate this, culminating in this promise to clients to always give them our very best. We are incredibly proud of our service record and the positive comments we receive from our customers.”

Anne continued: 

“With that said, it’s vital that we never lose sight of the importance of continuous improvement. Our Platinum Service Promise works in conjunction with our customer’s comments and internal audits to keep us on our toes, make us accountable and give us an opportunity to work on areas that may need another look. Having this trusting relationship with our customers allows us to consistently cater to their needs so we don’t miss anything as their needs evolve.”

Jon Larkins, Delivery Supervisor for the North added:

“We know the moment we leave HQ that we are representing MVIS – and therefore carry an expected standard with us. That standard being platinum. Whether it’s the quality of our maintenance work, right through to how we interact with other contractors on site or the passing public – nothing short of outstanding will do.”

With Anne and Jon both well established as part of the MVIS team, serving 10 and 5 years respectively, what’s expected is ingrained in their day-to-day operations.

For a perspective from those not so experienced, a more newcomer perspective is offered by Clair Tranter and Mia Maycock, both in MVIS’ Customer Relations team. Both recent recruits, Clair and Mia explained to us how the bar was set upon joining the company, and what platinum service means to them.

Clair told us:

“I was left in no doubt throughout the recruitment process with MVIS that ‘client centric’ is absolutely the ethos here. Our customers and the service we provide them comes above all. We do what we can, every day to assist their operations and provide something that’s unrivalled when it comes to service.”

April added:

“It was actually one of the main reasons that the role appealed to me. Working in customer relations, there has to be a passion for service, so coming into a company that places customer satisfaction above all was a great fit. It’s very clear to me how MVIS has garnered such a strong reputation when it comes to its levels of service, as everyone in the business knows it’s priority number one. Now I’m looking forward to playing my part in delivering that platinum promise myself.”

Compact Environmental Sensor

Our latest solution integrates our solar powered ‘Compact’ base with an ITS Environmental Sensor, offering clients the ability to monitor the external environment, producing a wide range of air pollution data that can be used to inform and direct on issues of air pollution safety.

Air Quality Monitoring

This solution is a low-cost system that offers the ability to build a high-density ambient air quality monitoring network that records data in real-time.

With low power demands, this unit can be powered by our ‘Compact’ solar powered base for air quality monitoring in applications where space is limited, including but not limited to:

  • Work places / work areas
  • Construction site safety
  • Events
  • Town centres / cities
  • Urban roads / Highways

These applications make this product a useful tool for a variety of industries, organisations and projects concerned with air quality, such as schools, Tier 1 construction contractors, local authorities and traffic management companies.

MVIS Environmental Sensor on a pole in front of a Tree.

Perfect for temporary applications, this solution offers a very low cost alternative to static Air Quality monitoring stations and allows clients to cover more space, quickly and cost effectively.

This product’s bespoke hardware is manufactured in the UK and uses the latest generation of electrochemical sensor technology and LoRaWAN communication to collect and record real-time data onto its secure online dashboard.

Real Time Environmental Data

Data collected from this solution is displayed in real-time onto an online management dashboard. The status of each unit is displayed together with easy to read dials.
More detailed graphs allow clients to drill down and analyse the data on a minute by minute, day by day basis.

Fully customer-branded breakdown reports are also available from MVIS for our client’s convenience, making presenting and reporting on the data easier than ever.


Solar Powered Compact Base

When combined with our solar powered compact base, the applications of the ITS Environmental Sensor are greatly enhanced. Offering a small footprint, this unit can be deployed in many locations where competing solutions can’t be, enabling you to collect data where it may be dangerous or where there is limited space.

Being solar powered prevents the need for an external power source and offers extended run times in recommended conditions.

With hidden cabling, this unit is secured against vandalism or accidental damage and can be easily moved to the client’s requirements.

Key Specifications

  • Data communication options via 3G/4G/5G, WiFi or Ethernet
  • Additional GPS Module can be added
  • Power 12Vdc (optional 240Vac supply)
  • Environment Operating range: -18 to 50 Celsius
  • CE Certified
  • Capacity for up to 4 electrochemical sensors from a choice of : CO, SO2, O3, NO, NO2, H2S
  • Ultra-low noise sensing for gasses (ppb) and particulates (μg/m)
  • Photo Ionisation Detector (PID) for detecting VOCs with ionisation potentials < 10.6 eV
  • Formaldehyde sensor available
  • Particulate matter / dust sensor PM1, PM2.5, PM4, PM10
  • Environmental sensors – temperature, humidity and atmospheric pressure
  • Sensors are shipped calibrated but require 24hr stabilisation on boot up
  • All devices can be accessed remotely for troubleshooting, health checks, software updates, reconfiguration
  • Air quality sensors have a 24mth lifespan. Units come with a 12mth manufacturer’s warranty
  • Compact Base: Length – 880mm, Width – 610mm, Height – 3000mm, Weight – 180kg, Mast – 3m

The 5 reasons High-Speed expertise provides a safer, more efficient road network

MVIS prides itself on keeping Britain moving.

From major motorways and A-roads to inner-city and urban environments, MVIS has developed a reputation for both quality products and outstanding service.

Often working in collaboration with Highways England, MVIS has become a trusted asset when it comes to the delivery of safe, efficient VMS and ITS products and solutions onto the UK’s roads.

As the company has continued to deliver and further its stellar reputation, MVIS has become more involved in the preparation phase of major schemes.

The company provides expert consultation for key upgrades in relation to the VMS and ITS elements of works, including where units will be positioned, how many are needed and how to make the most of the allocated units to provide maximum efficiency in relation to traffic flow, whilst also delivering the optimum level of safety for the road user.


Focusing on the high-speed road network, here are 5 reasons why MVIS is the choice for any high-speed scheme of work:

  1. Expertise & Longevity

MVIS has extensive high-speed knowledge dating back to 2012 and its first schemes on the M4 and M5.

MVIS has provided VMS units to a number of high-profile, high-speed schemes ever since. These schemes include:

  • M1 J16-J19, J23a-J25, J28-J35a, J39-J42
  • MSM M60
  • M27 J4-J11
  • M62 J10-J12
  • M20 SMP
  • M23
  • Oldbury Viaduct
  • A14 IDT

2. ISO accreditations

When deciding on who to deliver a key scheme, quality needs to shine through.

Buying into ‘Aim for Zero’ MVIS has had zero incidents of near-misses or injury in its 8-year history, and that exemplary record can be attributed to an attitude towards safety and quality that is ingrained within the company.

This ethos is rubber-stamped with a number of ISO accreditations that leave no doubt as to what you’re getting when you bring MVIS into a job and onto a scheme.

The company ISO accreditations include ISO45001: Occupational Health & Safety, ISO9001: Quality Management Systems, as well as ISO14001: Environmental Management Systems.

3. Training for on-site work

The MVIS approach to training is continuous and has a number of key elements:

  • MVIS staff fully trained as hiab and slinger signalers for delivery, installation and removal.
  • Fully health and safety trained staff. Internally, MVIS has a programme of Health and Safety training that is ongoing for every operative, in addition to externally completed health and safety training to ensure quality across the board.
  • CSCS: Depending on their role on site, MVIS workforce is all on site with the appropriate and relevant CSCS card. Even the management team are CSCS qualified so they can visit the site to carry out essential auditing.

4. Fleet size

The MVIS fleet size supporting their high-speed capabilities is vast, with 192 of their VMS-C units currently in the fleet.

Due to current demand, another 30 are to be added by the end of Jan 2020.

5. Solar IP unit

The Solar IP supports MVIS’ high-speed operation by providing an environmentally friendly ITS solution.

The versatility of the Solar IP makes it perfect for high-speed work, using Solar IP and any combination of VMS, ANPR, CCTV, radar or contactless sensor. If things change, Solar IP can be quickly and easily reconfigured to meet the immediate requirement.

Trust MVIS

With such expertise, accredited quality, as well as in-depth training, a vast fleet and a versatile product range – why wouldn’t MVIS get the call?

Future of Safer Roadworks

by Graeme Lee

High speed roads are extremely dangerous environments in which to undergo construction projects. Often, in certain conditions, on-site workers and motorists are left vulnerable to high speed traffic that could cause serious damage if not managed correctly. Such conditions may occur in the egress from a highway construction project, with heavy plant and construction vehicles merging into live traffic.

Traditionally, temporary static road signs have been used to warn on-coming drivers of the potential that works traffic may be merging from a construction zone. However, despite these signs, merging construction traffic accidents still occur and work zone traffic safety remains an on-going issue for site planners and drivers alike.

works traffic merging sign

While static egress signs do inform the motorist that works vehicles may be merging into live traffic, they do not give live information, and can easily be ignored.

Sign blindness poses a very real risk on the network, with construction zones that occur frequently and for lengthy stretches, and as drivers become fatigued with the same colours and shapes the more they see them.  

Developed by sister company Bartco UK, MVIS offer a solution that can help mitigate these issues. The Works Egress Safety Solution is available for hire from MVIS to help notify drivers when works traffic is exiting a work zone onto the main carriageway. Offering a safer and more robust solution than alternatives, this innovative autonomous system integrates a number of our products into a solar powered ITS safety solution designed specifically for this application.

Comprising of an HD Compact, VMS-A and two vehicle sensors, this surprisingly simple solution offers an incredibly effective vehicle activated approach. The sensors are located at the start of the acceleration zone in the works area, with the HD Compact informing the driver to ‘WAIT HERE’

mvis works egress safety solution

On the main carriageway, a VMS-A is deployed to warn high speed traffic that works traffic may be merging. Upon being triggered by the sensors, the HD Compact changes from its default message ‘WORK EGRESS – WAIT HERE’, to ‘MERGE WHEN SAFE’, depending on the specific requirement.

works egress safety solution with hd compact

At the same time, the VMS-A is also activated, displaying a warning message such as ‘WORKS TRAFFIC MERGING FROM RIGHT’, warning drivers ahead of time that works traffic will be merging onto the carriageway. After a set time has passed, the HD Compact reverts to its ‘WAIT HERE’ message and the VMS-A goes blank, reducing unnecessary signage and ensuring that the VMS-A has maximum impact for drivers when it is needed.

works egress safety solution with vms a

If you would like to learn more about our Work Egress Safety Solution, please contact us via our contact form. Alternatively, you can call us on 01629 580 570 to speak to one of our friendly team, or you can email us via sales@m-vis.co.uk.

MVIS Delivers Fast Results for the Construction Industry

With a wealth of experience working on large highways and construction projects over the years, MVIS is well aware of the challenges that these projects can throw up on a daily basis.

After talking to our trusted customers, we’ve highlighted some of the biggest challenges facing the construction and highways sectors today, and how MVIS delivers fast solutions to overcome these.

Benefits of pre-hiring VMS units from MVIS

1. Time

Tight deadlines are a pre-requisite of highways projects and with tighter and tighter time constraints, it makes sense to pre-hire your equipment to ensure it’s been delivered before you even arrive onsite. MVIS’ variable message signs (VMS) can be pre-booked to arrive onsite, and with our handy BartcoLive app, you can create and program your content ahead of your project so you are ready to hit the ground running as soon as you arrive.

2. Cost

Budgets for highways and construction projects are ever shrinking, so the more in control of project costs you can be, the better. Pre-planning and pre-ordering your highways and construction solutions equipment direct from MVIS means there are no unexpected surprises when it comes to your budget.

3. Quality

The last thing you want when you’re in the middle of a high-speed project is for your equipment to malfunction. MVIS’ portfolio of traffic management solutions for the highways sector is hard-working and high quality, meaning you can rely on MVIS to deliver solutions you can trust. And – as unlikely as it is – if something does go wrong, all MVIS customers have access to our 24/7 support service which guarantees an initial response from our team within 4-hours

4. Weather

From time to time, extreme weather conditions may cause a project to take longer than it should, but they won’t affect your traffic management equipment. Made with the highest quality LEDs, the non-glare screen is designed to offer maximum visibility when when conditions get tough, and our VMS units are completely weatherproof, so come rain or shine, you can depend on MVIS to deliver time after time.

5. Safety

Safety is the upmost concern of anyone involved in highways and construction projects. MVIS’ Overhead Service Unit was developed to further enhance site safety for the workforce by using editable text or pictograms to warn in advance of overhead obstructions.

For more information on MVIS’ traffic management portfolio, please call MVIS on 01629 580 570 to speak to one of our friendly team.

Make MVIS a headliner at your event

With summer well under way, and outdoor events seemingly around every corner, the safety and enjoyment of both visitors and employees is paramount to a successful event. So, whether it’s a summer festival, sporting event or even a Christmas Markets, MVIS deliver flexible solutions that allow event managers to provide information and respond to event changes effectively and in an instant.

With our innovative VMS and CCTV technology, you can provide fast, high impact communications to ensure the safety and enjoyment of your visitors.

Our Variable Message Signs (VMS) present clear information from event schedules, car parking information, safety information, road closures and opening times, as well as the ability to display pictograms useful for sponsors and advertisements. This ensures that visitors remain safe and have a positive experience of the event.

Solar-powered and portable, our VMS units avoid costly ground works and can easily be moved across sites to areas where messaging is needed most. What’s more, our VMS units can be easily updated through any Apple device, to provide real-time updates for any changes to information. 

Furthermore, our CCTV technology is an effective way for event managers and security teams to monitor crowds, assessing crowd numbers, movement and behaviour, to ensure the continued safety of attendees. CCTV enables potential problems to be identified and dealt with before they escalate.

Unlike traditional static CCTV cameras, our Pan Tilt Zoom (PTZ) CCTV systems uses the latest technology to enable event managers to manoeuvre the camera to focus on specific areas, and when combined with our innovative Web Studio™ technology, CCTV footage can be viewed from any laptop, tablet or smart phone, ensuring that critical safety information can be accessed by those who need it.

Looking to hire CCTV and VMS units at your event? Get in touch with our expert team today on 01629 580570 or email sales@m-vis.co.uk to find out how we can help you.

MVIS Proudly Supports Local Charities

Our signs, in particular our VMS-A units, are perfect for use at events offering information and safety details during events as well as advertising space to promote  them. Signage is important for any event and the ability to change the messaging in an instant is a real bonus.

MVIS is committed to supporting local businesses and charities, supplying a number of VMS-A units for free. Here are just a few of the charities and local events that we’ve supported over the last year:

  • Star Trust Charity
  • The Sparkle Walk, for Markovitz, in aid of Ashgate Hospice
  • Mazzi Curry House opening
  • Mazzi Movies in the Park
  • Chesterfield Chip Shop Opening
  • Save our Beds, in support of Whitworth Hospital
  • Victorian Market in Matlock
  • Matlock Town Football Club
  • Highfields School

It’s really important to us that we not only support charity events, but are also invested in supporting occasions that help to bring the local community together. Mazzi Curry House organise a range of community events in Matlock that help bring people together, including the Movies in the Park evenings, a great summer evening event with showings of recent films and family favourites, alongside great food. We’re proud to support these events with the provision of our signs as a way to give back to the local community.

Furthermore, we love seeing local businesses flourish. We understand that it can be hard to get the word out there when starting a new business. With the recent opening Chesterfield Chip Shop, our signs provided a space for information and advertising to help promote openings and advertise offers.

After the #ChallengeDerbyshire Golf Day, Jennifer McBain, Marketing and Events Director at M Markovitz Ltd said, ‘“Just a note to say thank you so much for the use of the electronic sign for our charity golf day on Friday. It looked great and really lifted the event as people arrived. Overall the event raised over £4,000 and was a lovely day so thank you for your support!”

If you want to find out more about how MVIS supports local businesses, or require signage for your event, get in touch with our friendly team on 01629 580570 or email sales@m-vis.co.uk

MVIS scores another great partnership with Matlock Town

MVIS are proud to have secured another great deal with our local football team, Matlock Town, and we’re delighted to be sponsoring them for the next two years.

After a comfortable top half finish last season, The Gladiators have had mixed results this season, but with the recent win against Buxton FC they have secured their place in the division for the next season.

As part of the sponsorship deal, MVIS’ logo is proudly displayed on the front of the team shirts, and we supply the team with two VMS units – one fixed unit and one portable unit – which help them communicate to the public during the week about team news and upcoming fixtures, as well as messages of support throughout the home games.

The five colour LED screens offer a simple and eye-catching way to spread the news, and due to the large size, they are easily seen at the entrance and throughout the ground.

Tom Wright, Chairman of Matlock Town FC said: “It’s great to have MVIS on board as one of our sponsors. Not only do they support us with the promotion of our matches through their high profile VMS units, their sponsorship allows us to help nurture the growing talent we have within the club.”

Anne Ashman, General Manager at MVIS commented, “MVIS is committed to supporting the local community in many ways, from offering work experience and apprenticeships to local students, to sponsoring local teams and sportsmen as we do with Matlock Town. We are thrilled to be named as one of their sponsors for the next two seasons as their hard-work and determination is a great fit with MVIS’ work ethic.”

Matlock Town’s next match takes place against Whitby Town on April 14, 2018. Visit our website for more information by clicking here. We hope to see plenty of you there.

MVIS’ VMS to be used for England crowd control and ticket sales

As a market leading distributor of Intelligent Transport System (ITS) solutions, MVIS is delighted by the news that variable message signs (VMS), provided by MVIS, are to be used during the upcoming England football international friendlies at Wembley Stadium.

MVIS is supplying two VMS-C solutions for use as part of crowd control and ticket sales efforts taking place for the England versus Chile fixture on Friday 15th November and the England versus Germany fixture on Tuesday 19th November.

The VMS-C that MVIS supply are stationed at depots nationwide so that they can be rapidly deployed to wherever they are required. VMS-C is an intelligent transport system (ITS) solution which is designed to be versatile, easy to setup and operate and is reliable under all conditions.

The messages can be controlled by SMS and the VMS-C is ideal for giving crowds information as it offers a variety of onscreen colour options.  The choice  of using red, green, blue and white as well as the standard amber, ensures that the VMS-C is visible and conspicious even in large crowds – making it a perfect intelligent transport system (ITS) solution for events such as the one at Wembley.

The VMS-C is also to be used in a ticket sales advertising role before the two England internationals at Wembley. The portable nature of this intelligent transport system (ITS) solution, means that it can be located in prime spots where crowds will be gathered – maximising the chance of extra ticket sales. With an array of colours, the VMS-C always attracts attention and can be used to display ticket sales information in a simple, clean manner and as the display is changeable, information can be altered as the ticket sales situation develops.

As a market leader in intelligent transport system (ITS) solutions, MVIS is well placed to provide crowd control, ticket sales and other event management products – including CCTV and ANPR. Contact MVIS on 01629 580 570.


Zero “shunt rate” for A-one+ thanks to MVIS’ VMS

As a leading temporary intelligent transport system (ITS) solutions provider, MVIS was delighted by the recent news that thanks to the use of a variable message sign (VMS) system, provided by MVIS, during the recent A1 refurbishment there was zero standing traffic related incidents.

The northbound refurbishment on the A1 between Newcastle and Gateshead was carried out by A-one+ and the company firmly believes that the result of no standing traffic related incidents was achieved thanks to the VMS package provided by intelligent transport system (ITS) solutions provider MVIS.

From July through to August, 10 VMS-C variable message signs were operational. The VMS-C is an innovative intelligent transport system (ITS) solution that features a changeable display, like all MVIS’ VMS they are now available through a nationwide network of depots – meaning they can be rapidly deployed to where they are required. In this instance the signs switched between showing speed roundels and three colour Chapter 8/MS4 style pictograms in the event of standing traffic caused by lane closures. The highly conspicuous display on the MVIS supplied VMS was easily spotted by motorists who reacted accordingly.

A-One+ had high praise for the VMS and the highly visible pictograms they display, especially as when they carried out an identical project on the southbound carriage in 2009, using fixed frame signs, there were several standing traffic related incidents. These were avoided thanks to the visibility of the intelligent transport system (ITS) solutions provided by MVIS.

Speaking about the VMS supplied by MVIS, A-one+ incident manager of operations, Ian Lee said:

“Not only did MVIS’ VMS facilitate a rapid message change in response to the quickly changing traffic situation, but the high visibility of the three colour pictograms engendered an instant motorist reaction, promoting the safety of road workers, police and motorists alike.

“Without a doubt, the zero shunt rate during this year’s refurbishment works was the result of the deployment of MVIS’ VMS signs, with their market-leading software technology.”

MVIS managing director, Pat Musgrave added: “MVIS has long-championed the health and safety benefits of its VMS, and is pleased to have been able to demonstrate these to the advantage of the A-one+ project.”

MVIS has a wide range of intelligent transport system (ITS) solutions which includes ANPR, CCTV and radar. To discuss ITS Solutions, you can contact MVIS on 01629 580 570.


Intelligent transport system (ITS) customer in running for awards

Highways Magazine last week announced its 2013 Excellence Awards shortlist. Market leader in temporary intelligent transport system (ITS) solutions, MVIS was delighted to see that the Olympic Route Network Team is in the running for the IHE Team of the Year award and is also nominated in the Road Marking Project of the Year category.

In what is believed to be the largest single deployment of solar powered variable message signs (VMS) in the world, MVIS supplied almost 200 units for the network, in an intelligent transport system (ITS) solution that enabled key participants to travel safely, securely and efficiently between venues and their accommodation, while also keeping London and the rest of the UK moving.

MVIS keeps its fingers crossed for the team at the 10th October awards ceremony, and looks forward to working with more transport management partners to develop new intelligent transport system (ITS) solutions for road networks across the UK.




MVIS’ Intelligent Transport System (ITS) Solution Triumphs at RideLondon

Leading temporary intelligent transport system (ITS) solutions provider, Mobile Visual Information Systems (MVIS) Ltd, contributed to the smooth-running of London’s traffic network during the UK’s largest ever mass-participation cycling festival.

With over 70,000 participants, Prudential RideLondon took place in early August, celebrating the legacy for cycling created by the London 2012 Olympic and Paralympic Games.

MVIS’ intelligent transport system (ITS) solution incorporated 20 VMS-A mobile, solar powered variable message signs (VMS) to provide advanced information to members of the public about the route of the festival’s London-Surrey 100 event, a 100 mile race on closed roads.

MVIS was selected to undertake the intelligent transport system (ITS) project following its successful Olympic Route Network (ORN) contract in 2012, when almost 200 VMS were deployed in what was believed to be the largest single instalment of solar powered VMS in the world.

The company’s London-Surrey 100 intelligent transport system (ITS) contract saw its VMS signs performing a similar function to those deployed on the ORN, providing clear and quickly perceptible travel advice about potentially busy areas to non-race road users.

MVIS’ managing director, Pat Musgrave said: “We were delighted to have once again worked in partnership with TfL to develop an intelligent transport system (ITS) solution to help the capital’s road network operate efficiently throughout a major sporting event.”

MVIS’ innovative intelligent transport system (ITS) solutions incorporate a wide range of products, including ANPR, CCTV and radar in addition to VMS.