Tillie works for MVIS as an Operations & Customer Service Apprentice and has proved to be a very versatile, dependable member of the team.

How long have you been with MVIS:
I joined MVIS on the 19th September 2016.

Job role:
My first task every morning is to ensure all the VMS signs that are currently deployed around the UK are working correctly and that all customers are happy.

My day then consists of various projects including helping out with risk assessments, filling in forms and documents and programming signs via Web Studio.

Recent projects:
I recently created a festive advent calendar for each day of December in the run-up to Christmas.

This involved programming a VMS unit with a festive message and animation via Web Studio, videoing them and uploading them onto the MVIS YouTube account.

How did you get into the industry:
I came into the role straight from school as an apprentice. I had just finished my GCSEs and was looking for an apprenticeship, so when I heard about this role it was perfect timing.

Most fulfilling part of your role:
MVIS is a friendly, lively environment with something to do at all times. The atmosphere is so positive and exciting.

When I first started, I was very nervous of answering and making phone calls as I felt unsure of what I was saying. However now I have learned so much and know what to say, I love dealing with new customers or answering questions that people may have.

More about me:
When I’m not busy, I’m a keen photographer and am always taking pictures of where I live and the places I go. I also enjoy spending time with my friends and family and going out.

https://www.linkedin.com/in/tanilla-woolliscroft-78b0a4132?trk=nav_responsive_tab_profile_pic

Here at MVIS, we pride ourselves on the high level of customer service that we offer. No matter what your query may be – from which is the best product for your event, right through to how to operate the CCTV, the MVIS team have years of experience and always happy to share their knowledge. We even offer a 24/7 support service to ensure that no matter when or where you are working, we’re always on stand-by to lend a helping hand.

To achieve and maintain this consistently high standard, we regularly enroll staff members on different training courses to ensure that they are fully up to date and able to serve our customers to the best of their ability.

All of our operatives have been fully trained in site safety, towing, operating power tools, manual handling, driving forklifts and they all hold relevant CSCS Cards. All members of the MVIS team have undertaken comprehensive first aid training, and have been trained to use Intellicone. There has also been a number of staff going on to undergo further training in many areas to help make their working life easier. This consists of anything from Hiab training to safely operate lorries and cranes; a Slinger/Signaller course; a course in using Sage and one in using Inspire. Not even the management are safe! General Manager Anne has undergone an intensive Health & Safety course, and is currently working on obtaining a Business & Management degree, which is sponsored by the company.

In addition to this, Technical Support Tom Hooton will shortly be undergoing Warehouse & Storage training, Operations & Service Coordinator Dom will be taking his NVQ Level 3 in Customer Service, and Anne will be taking her CIPD Award in Human Resource Practice.

We are firm believers that if you look after your staff, they’ll look after your customers. It really is that simple! By supporting and believing in our staff and making sure they are 100% confident on how to deliver a great level of service, we can be sure that our customers will have 100% confidence in us.

In addition to this, by investing heavily into our staff, they see just how committed we are to them and their development, and therefore become more committed to us as a company, and this is evident through the great service offered by the MVIS team.

As Richard Branson says, “Train people well enough so they can leave, treat them well enough so they don’t want to.”

As our London Depot Supervisor, Mark is a trusted member of the MVIS team.

How long have you been with MVIS?:
I joined MVIS on the 1st February 2016.

Job role:
My main responsibilities are the delivery and collection of VMS around London and the south of England, making repairs to VMS and CCTV.

I also carry out daily checks on vehicles we use, keep the depot clean and tidy and have products ready to deployed at short notice.

Recent projects:
The most recent big project London depot was involved in was a major tram accident in Croydon, when local agencies needed VMS deployed that day to warn motorists about diversions and road closures. We had the VMS in stock and they were ready to be delivered that afternoon. I think to have the units already to be deployed saved us precious time.

How did you get into the industry:
I come from a varied background from running bars and restaurant to waste management. I heard about the job from a good friend who worked for the company.

Most fulfilling part of your role:
The most fulfilling part of my role is to have VMS ready to be delivered as l like to be organised. Every day is different and you never know what might come through the office.

More about me:
I have two young boys – Tom and Jerry – who keep me busy when I’m at home.

When l get the time, l enjoy martial arts training which l have done for years.

 

 

Tim Hill began working in MVIS’ Maintenance & Delivery department in May 2015, and is definitely the one to turn to should you have a ‘how does this work’ kind of a question.

How long have you been with MVIS?:
I started with MVIS in May 2015.

Job role:
My job role is to maintain our fleet of signs and keep them in good working order.

I also deliver them to our customers around the UK. I work with Darren Slater mostly and you can often find us out on the road delivering signs.

Sometimes I work in the yard with Tom, George and Kiran.

Recent projects:
The most recent project I worked on is getting a fleet of signs ready for A14 and A1 motorway. I have also done a bit of work on the MTS upgrades.

How did you get into the industry:
I got into the industry through my supervisor Darren as I had worked with him in a previous job and he recommended me to the company.

I am pretty good with electrics and am a hands-on kind of guy. This enabled me to learn the skills for the job very quickly.

Most fulfilling part of your role:
My favorite part of working at MVIS is delivering the signs to different locations across the UK. I enjoy working with the signs as I like to know as much about them as possible.

More about me:
When I am out of work I like to work on my own car. I play football a lot – I play for my local team on Saturdays and I play 6-a-side on Mondays with my friends.

I love gadgets and I have to have the latest things. And if there’s anything electrical I like to be able to fix them, such as phones, tablets and more!

Since joining MVIS, George has proved himself to be a keen learner who always makes time to help out other members of the team, no matter how stretched for time he is.

How long have you been with MVIS?:
I started working at MVIS in April 2015 as an apprentice studying electrical engineering after I finished doing electrical installation.

Job role:
I mostly work in the workshop building, fixing, and preparing our VMS.

This can vary though as there is a variety of products we deal with in the workshop. When I’m not doing this I am usually on-site sorting out our products we have on the highways.

How did you get into the industry:
I got into this industry through college as I was looking for an apprenticeship in electrical engineering and learning unlimited at Chesterfield College knew about this job which was perfect for me.

Most fulfilling part of your role:
The most fulfilling part about my job is the satisfaction I feel with getting to do a job which contributes to something important.

I also enjoy seeing our products on the highways as you know you helped build something which helps to keep the roads safe.

More about me:
Outside of work I like socialising with friends. I also follow a lot of boxing and occasionally go to the events.

Becca Saint is MVIS’ Purchasing and Stock Control department. She holds a Level 2 NVQ Certificate in Business and Administration.

How long have you been with MVIS?:
I joined MVIS on 9th March 2015 as an Administration Apprentice. I have since completed a Level 2 apprenticeship in Business and Administration and I am now studying towards Level 2, 3 & 4 in Manual Bookkeeping. I have since moved on to be the Administrator of  Purchasing and Stock Control.

Job role:
My day to day life consists of many tasks, some of which include speaking to customers for payment dates, answering the phone, purchasing items from suppliers, creating purchase orders and much more. Life at MVIS is always fulfilling, we are always busy and no day is ever the same.

I work closely with Anne Ashman who is the General Manager. I help Anne with many of the deliverables on our different accounts. I also work alongside other members of staff including  Warehouse & Manufacturing Supervisor Tom Hooton, who I order components for, as well as helping Operations and Customer Service Supervisor Dom Bridge and Admin ApprenticeTillie Wooliscroft. I also assist customers who are using MVIS’ Web Studio™.

Recent projects:
We currently gained our ISO Certification which has been a huge task. To assist with this process, I have been typing up processes and other documents for the office.How did you get into the industry

How did you get into the industry:
I came to MVIS as an apprentice in 2015, as I wanted to broaden my horizons with a change of career, and wanted something completely different to my previous career in childcare.

My family has their own haulage company and I grew up helping my mum in the office, so a career with a traffic management company seemed like a perfect fit. I was also in the process of buying my first house, which encouraged me to get a more stable and long-term position.

Most fulfilling part of your role:
I really enjoy working at MVIS, the atmosphere is great and everyone gets along. The most fulfilling part of my job is when everything is running smoothly and things are completed on time, as this makes me feel like I’ve done a good job.

Every day is different at MVIS and you never know what to expect from the day.

More about me:
I like to spend my spare time with my fiancé and my family. We are currently decorating our home and are planning our wedding which is in June 2018. I also enjoy going swimming at the local leisure centre, shopping, and cycling in the countryside when the weather is nice. We visit my fiancé’s family once a month down in London and spend time with our friends when we get the chance.

As the North Delivery Supervisor, Darren has extensive knowledge of our traffic management products.

How long have you been with MVIS?:
I started at MVIS at the start of October 2014 and got promoted to delivery supervisor in December 2015.

Job role:
My day-to-day life at MVIS is based around delivering the signs to the site and maintaining the signs in the yard. I work closely with Tim Hill who is the other delivery and maintenance driver and we travel the country together to ensure the customers are happy with our products.

Recent projects:
I am involved in nearly every project in the north of the UK but recently I have done the M6 CCTV AT J22 and I am now doing the 26 VMSC for the A14 project.

How did you get into the industry:
I was told about the job by a friend and sent my CV into Anne Ashman, the general manager. I came in for a trial day and loved it and I was offered the job a couple of days later.

Most fulfilling part of your role:
The most fulfilling part of my role is delivering the VMS to customers who are happy with the product. I also like knowing the signs my team have put out on the network are keeping the roads safe.

More about me:
I’m a family man who likes spending time with friends and family. I also watch and play football for local teams.

 

 

Matt Felce: Technical Manager

What’s it like to work at MVIS?

Working at MVIS is very rewarding. I have seen the company grow enormously in the 3 years that I have been here from a VMS supplier to the “go to” company for temporary ITS solutions.

What’s been the best MVIS projects you’ve worked on to date and why?

They are all rewarding in their own way. From the safety solutions we have developed along with Intellicone to the manufacture of our own trailers in the UK.

How are you finding day-to-day life at MVIS?

It’s great to work with such a close knit team who all work tirelessly with a common goal of making MVIS the biggest and best VMS and portable ITS supplier in the UK.

What recent projects have you worked on?

We have just deployed 8 signs around Tower Bridge that are automatically activated when the bridge is raised with the aim of lowering vehicle pollution.

What is the most fulfilling part of your role?

The most rewarding aspect of my job is the praise we receive from our customers and seeing the company grow from strength to strength.

What’s an average day for you?

I am very fortunate in that I don’t have an average day. It can involve anything from meeting with customers discussing designing a new solution to solve their problems to going to awards dinners for our innovation and everything in between.

A well-known name in the ITS industry for 25 years, Pat Musgrave is certainly one of life’s entrepreneurs and is responsible for bringing industry firsts to the UK’s road and event markets. In just 12 short months, Pat has set up a sister company to MVIS, Bartco UK, launched a new partnership with Intellicone HRS, which has seen the introduction of the first temporary road maintenance safety solutions to combine industry-leading modular electronic perimeters and variable message signs,  and secured several large contracts.

How did you come to manage MVIS?

I took over from Tony Price in September 2013 to become MVIS’ managing director, while remaining managing director of P&D Specialist Services, a transport technology contractor. P&D’s union with MVIS (then Colour Mobile) started with its involvement in the deployment of almost 200 VMS units for the Olympic Route Network contract for the London 2012 Olympic and Paralympic Games.  It was believed to be the largest single deployment of solar powered VMS in the world.

In 2013 MVIS rebranded at the same time as launching a series of new ITS solutions, including a portable solar powered journey time solution and the Solar Intelligent Platform, the only product on the market facilitating the mounting of multiple products on a single, solar powered, mobile platform.

So, what’s been happening the past 12 months you’ve been at the MVIS helm?

We’ve got a great reputation in the industry for being innovative and we’ve certainly been living up to that over the past year. Most recently we have brought new solutions to road safety along with our new partner Highway Resource Solutions Ltd (HRS) which includes Safelane automated traffic management system and the Multisafe Smart VMS, which not only improves road worker safety but does so cost effectively. We’ll be demonstrating this at Seeing is Believing.

We’ve developed our temporary journey time solution (JTS) for long-term constant use, in partnership with Vysionics, throughout Costain’s two year installation of the smart motorway scheme between junctions 28 and 31 of the M1.

In March this year our sister company Bartco UK, Europe’s first manufacturer of portable, solar powered, five colour matrix VMS was launched alongside MVIS AUS, the new Australian division of MVIS Ltd. We’re already seeing the benefits of having our products manufactured in the UK and we’re growing at such a rate we’re now looking at new premises.

The past 12 months we’ve been instrumental in reducing accidents on UK roads with the installation of 10 VMS-Cs during A-Ones+’s northbound refurbishment of the A1 western bypass between Newcastle and Gateshead. Displays were remotely switched from speed roundels to three colour pictograms in the event of standing traffic ensuring there were zero standing-traffic related incidents during their six week installation. An identical project on the southbound carriageway in 2009 using fixed frame signs saw several such incidents.

So, that was the last 12 months, can you tell us more about the next 12?

We’ve always got new projects in the pipeline and MVIS is continually evolving. I’m excited about how MVIS will grow now we have manufacturing in the UK through sister company Bartco UK, which covers the Northern Hemisphere. We currently have  a new product in testing too, however my marketing company would shoot me if I let you know anything about that! Further MVIS/Intellicone solutions will be launched soon.

Dom began his career with MVIS as an apprentice and has excelled in every sphere. 

How long have you been with MVIS?:
I joined MVIS on the 1st August 2013. I started as an Admin Apprentice, then I was promoted to an Operations & Service Coordinator and now my job title is Assistant Operations Manager.

Job role:
An average day for me would be to organize the operations team tasks so they know exactly what jobs they are doing for the day ahead. I will then liaise with them throughout the day to ensure the products are delivered or fixed.

Whilst the operations team is out and about, I will be on the phone with customers providing support and arranging any future deliveries to ensure they are happy with our service.

I also spend a lot of time speaking to Graeme and Anne about any new jobs coming up so I can plan ahead to ensure we have the resources available to make sure the job runs smoothly. I am assisted with all day to day tasks by Tillie.

Recent projects:
As I work in operations and customer service I tend to get involved with all projects. The most recent projects I have worked on are the A1 60MPH pilot Scheme, M1 39-42 Temporary Wickets and the M6 and M4 CCTV projects.

We have a lot of big projects coming up which is exciting for the company.

How did you get into the industry:
I joined MVIS as an apprentice after starting an IT Course at college and working part-time. I saw the apprenticeship advertised and thought it sounded interesting and something I would enjoy.

Most fulfilling part of your role:
The most fulfilling part of my role is working as a team to get any job done to make the customer happy. I believe no job is too big or small!

More about me:
Outside of work I enjoy playing and watching football and going to the gym with friends.

https://www.linkedin.com/in/dom-bridge-b5489a82?trk=nav_responsive_tab_profile

Tom is one of MVIS’ longest serving members of staff and we are pleased to have watched him move up and up since day one.

How long have you been with MVIS?:
I started at MVIS on 6th of January 2013 as a delivery and maintenance operative. I then got promoted to technical support after six months. This year I was promoted again to warehouse and manufacturing supervisor.

Job role:
I control the work in the warehouse, making sure all the jobs get done on time and are built and checked correctly.

I have one apprentice – George Sheldon  – who is doing really well. I also work in partner with the three delivery maintenance guys Mark Ashbee, Darren Slater and Tim Hill.

Recent projects:
I am involved in nearly every project and I try to involve my whole team as well so they are constantly learning. The most recent projects have been the M6 J22 CCTV, MTS upgrades and soon to come on the 26 x VMSC for the A14.

How did you get into the industry:
I have always worked in the electrical industry as I started as an apprentice myself, and when the job came up at MVIS I jumped at the chance to work for such a good and interesting company.

Most fulfilling part of your role:
The most fulfilling part of my role is seeing the final product at the end of a build because it makes the hard work and time put into it worthwhile. I find it very satisfying to see something I have built around the country.

More about me:
I am a very happy, outgoing person and love to spend time with my friends and family. I love playing rugby for my local team Matlock and I also spend a lot of time travelling to England and Leicester Tigers’ matches.

I have recently taken up running with my boss Anne Ashman to raise money for the charity Sands, as it is a charity very close to my heart. We are running 10 x 10k runs in 10 months and I am finding it very enjoyable and rewarding.

https://uk.linkedin.com/in/thomas-hooton-25540aa6

Graeme first started working in this industry over 10 years ago, when it was early days for portable VMS in the UK. This eventually led him to MVIS as its UK Sales Manager. He covers the entire UK, from Land’s End to John O’ Groats. New customers will more often than not see him first as a representative of MVIS.

How has your role & the industry changed over the time you’ve been with MVIS?

When I joined MVIS, the Olympic Games contract was underway. Following the games, we had to develop a network of customers as quickly as possible. I’ve been very fortunate in that most of these customers have remained with us since.

The industry has changed substantially over the last 10 years. There have been peaks and troughs in levels of investment, and a steady increase in the appetite for portable ITS solutions.

What’s a ‘normal’ day for you?

Visiting existing and potential customers throughout the UK. Attending meetings, trade shows, and lately more overseas business trips.

What is your favourite thing about working for MVIS?

I have always liked the “can do” mentality at MVIS. As the team has grown, the ethos has not changed. Every member of staff is crucial, and all are prepared to go the extra mile.

What’s been one of your favourite projects so far?

I’ve been involved in some interesting projects over the last few years. Without doubt, the most testing was the Project Orange scheme on the M1 corridor last year, which saw 156 new VMS units to be deployed on sections panning over 100 miles, in a very short time frame. Not only did we have to deliver them but we had to manufacture them too in a very short time frame.