Tillie Wolliscroft: Admin Apprentice

Tillie works for MVIS as an Operations & Customer Service Apprentice and has proved to be a very versatile, dependable member of the team.

How long have you been with MVIS:
I joined MVIS on the 19th September 2016.

Job role:
My first task every morning is to ensure all the VMS signs that are currently deployed around the UK are working correctly and that all customers are happy.

My day then consists of various projects including helping out with risk assessments, filling in forms and documents and programming signs via Web Studio.

Recent projects:
I recently created a festive advent calendar for each day of December in the run-up to Christmas.

This involved programming a VMS unit with a festive message and animation via Web Studio, videoing them and uploading them onto the MVIS YouTube account.

How did you get into the industry:
I came into the role straight from school as an apprentice. I had just finished my GCSEs and was looking for an apprenticeship, so when I heard about this role it was perfect timing.

Most fulfilling part of your role:
MVIS is a friendly, lively environment with something to do at all times. The atmosphere is so positive and exciting.

When I first started, I was very nervous of answering and making phone calls as I felt unsure of what I was saying. However now I have learned so much and know what to say, I love dealing with new customers or answering questions that people may have.

More about me:
When I’m not busy, I’m a keen photographer and am always taking pictures of where I live and the places I go. I also enjoy spending time with my friends and family and going out.