Dom Bridge: Assistant Operations Manager

Dom began his career with MVIS as an apprentice and has excelled in every sphere. 

How long have you been with MVIS?:
I joined MVIS on the 1st August 2013. I started as an Admin Apprentice, then I was promoted to an Operations & Service Coordinator and now my job title is Assistant Operations Manager.

Job role:
An average day for me would be to organize the operations team tasks so they know exactly what jobs they are doing for the day ahead. I will then liaise with them throughout the day to ensure the products are delivered or fixed.

Whilst the operations team is out and about, I will be on the phone with customers providing support and arranging any future deliveries to ensure they are happy with our service.

I also spend a lot of time speaking to Graeme and Anne about any new jobs coming up so I can plan ahead to ensure we have the resources available to make sure the job runs smoothly. I am assisted with all day to day tasks by Tillie.

Recent projects:
As I work in operations and customer service I tend to get involved with all projects. The most recent projects I have worked on are the A1 60MPH pilot Scheme, M1 39-42 Temporary Wickets and the M6 and M4 CCTV projects.

We have a lot of big projects coming up which is exciting for the company.

How did you get into the industry:
I joined MVIS as an apprentice after starting an IT Course at college and working part-time. I saw the apprenticeship advertised and thought it sounded interesting and something I would enjoy.

Most fulfilling part of your role:
The most fulfilling part of my role is working as a team to get any job done to make the customer happy. I believe no job is too big or small!

More about me:
Outside of work I enjoy playing and watching football and going to the gym with friends.