MVIS Renews Their FORS Bronze.

MVIS have renewed our FORS Bronze accreditation, we are proud of our many accomplishments, these are what put the Trust in #TRUSTINMVIS.

A well accredited company is a reliable one, and that is just the case for MVIS. We have now been reaccredited with our FORS Bronze. This comes with many benefits towards any company.

A list of MVIS accreditations with no background.

Our FORS Bronze Accreditation is important to alerting people that we care for the safety of our staff, and that they are trained and competent to perform their deliveries that ensure you receive our platinum level service when delivering our VMS and other units.

FORS Bronze confirms we employ good company practice and comply with the requirements laid out by the FORS Standard.


What really separates the best from the rest?

With over a decade of experience operating on the UK’s high-speed road network, we have proven our quality and capability for high-speed roadworks. Quality is an area where a business really has to practice what we preach, and we consistently step up to the plate and deliver in our field.

We practice what we preach by way of our plethora of accreditations that displays its position as the perfect VMS and portable ITS partner for contractors operating on work sites and major schemes across the UK on our high-speed roads.

The importance of gaining such accreditations cannot be understated. In fact, these accreditations are mandatory to be able to supply products and services into the UK’s high-speed frameworks and schemes.

Holding such distinguished credentials guarantees, through independent audits that the correct practices around safety, quality and sustainability are present – crucial elements of working practice in highways. In an arena that can potentially be life-threating with subpar performance, it’s the investment in quality, reflected in industry recognised accreditations that separates the best from the rest.

Here, we take a look at some of the key marks of quality that we hold, meaning our customers can fully #TRUSTINMVIS when it comes to safety, quality, and sustainable practice.

ISO 9001: Quality Management

ISO 9001 is a globally recognised standard for quality management. It sets out the requirements for a quality management system that helps businesses to consistently deliver products and services that meet customer and regulatory requirements. We have achieved ISO 9001 certification, demonstrating its commitment to delivering high-quality services to its customers.

ISO 14001: Environmental Management

ISO 14001 is a standard for environmental management. It sets out the requirements for an environmental management system that helps businesses to minimise their environmental impact and comply with relevant environmental regulations. We have achieved ISO 14001 certification, demonstrating its commitment to minimising its environmental impact and promoting sustainable practices.

ISO 45001: Health & Safety Management

ISO 45001 is a standard for health and safety management. It sets out the requirements for a health and safety management system that helps businesses to provide safe and healthy workplaces and prevent work-related injuries and illnesses. We have achieved ISO 45001 certification, demonstrating its commitment to providing a safe and healthy workplace for its employees and contractors.

Achilles

The Achilles audit is an independent assessment of a company’s health, safety, environmental, and quality (HSEQ) performance. Achilles audits are used by many large organisations to assess the HSEQ performance of their suppliers. We have undergone Achilles audit and has been deemed compliant with the requirements.

SSIP

Achilles and SSIP share a dedication to promoting health and safety for construction workers, as well as reducing unnecessary cost and confusion in supply chain assurance. Alongside PAS91, the SSIP accreditation puts Achilles’ supply chain solutions at the forefront of standards in the UK construction industry.

Constructionline Platinum

Constructionline is a UK-based certification scheme for construction-related businesses. Constructionline Platinum is the highest level of certification awarded by Constructionline, indicating that a business has undergone rigorous checks to demonstrate its financial stability, technical competence, and adherence to relevant legislation and regulations. We have achieved Constructionline Platinum certification, demonstrating its competence and professionalism in the construction industry.

Rubber stamped…

We have demonstrated our commitment to providing high-quality services, minimising our environmental impact, providing a safe and healthy workplace, and adhering to relevant legislation and regulations. For customers looking for a reliable and professional ITS provider for high-speed roadworks, We are a trusted and accredited partner.

MVIS Group Commercial & Operations Director Anne Ashman told us:

“Our high-speed credentials are extensive and beyond our accreditations. This means we’ve garnered a reputation as being a trusted supplier nationally, which fits rather well with our #TRUSTINMVIS ethos.

“Having built a level of trust over the last decade, we’ll continue to invest in improvement and take a great deal of pride in the accreditations and credentials we’ve achieved in order to showcase that we’re trusted, dependable experts when it comes to high-speed environments.”


Alleviating Anxiety on our Roads

In today’s fast-paced world, the daily commute or road journey can be a significant source of stress, tension, and anxiety for many individuals.

The uncertainty of traffic conditions, roadworks, and unexpected delays can trigger worry and frustration, affecting our mental well-being. However, there is a solution that not only provides essential information but also helps alleviate anxiety and reduce stress levels: variable message signs (VMS).

Our portable signs displaying real-time information on road conditions and journey times have a surprising impact on the mental strain experienced by road users. In this blog, we will explore how VMS can benefit mental health by reducing stress, tension, frustration, and worry, and how they contribute to a more positive and anxiety-free driving experience.

The Detrimental Effects of Stress and Worry

Stress and worry take a toll on our mental and physical health. The constant anticipation of traffic congestion, unexpected roadworks, or delays can create a sense of helplessness and exacerbate anxiety. Studies have shown that chronic stress contributes to a range of health issues, including high blood pressure, insomnia, reduced cognitive function, and even depression. Therefore, finding effective ways to minimise stress and worry during road journeys is crucial for promoting mental well-being.


Stress-Relief: Real Time Information

Variable message signs play a vital role in reducing anxiety by providing road users with up-to-date, real-time information. These signs display essential details regarding road conditions, alternate routes, and expected journey times, allowing drivers to make informed decisions and plan their journeys more effectively. By knowing what lies ahead, road users can mentally prepare for potential delays, reducing the element of surprise and the resulting stress.


Alleviating Anxiety

The fear of the unknown is a common source of anxiety, and this applies to road users as well. The ‘what ifs’ that accompany a journey can cause significant stress and worry. However, VMS products provide a solution to this problem. By displaying vital information these signs address the uncertainty that often plagues drivers. They act as a reassuring guide, eliminating the need to imagine worst-case scenarios and allowing road users to focus on the present moment.


Reducing Frustration

Delays and unexpected road incidents can quickly lead to frustration and tension. Traffic congestion, detours, or unclear directions can trigger emotions that are detrimental to mental health. Variable message signs mitigate these negative emotions by keeping drivers informed and aware of the situation at hand. By providing accurate and timely updates, VMS help drivers anticipate and understand the causes of delays.

One major additional benefit is the one our roadworkers can experience. A calmer driver is less likely to subject roadworkers to a torrent of abuse – something roadworkers sadly face on an increasing basis.

MVIS Sales Director Graeme Lee said:

“There are some really important elements to portable VMS that we believe are overlooked. In a world where stresses are high enough, we don’t want a road network filled with anxious, angry drivers -it isn’t good for anyone. Journey time information is so important to drivers and enables them to adapt as they travel. With the common integration of Bluetooth into cars now for telephone use, an informed driver can keep in touch if required to advise of any changes to their journey and subsequently, their plans.”


Being Sustainable With Solar Powered Products

Sustainability has been at the forefront for us as a company for a decade now, and as a result, we’ve been reflecting back on over ten years of commitment to being sustainable. As well as offering products that are solar powered, we’ve also taken action in helping to reduce our own environmental impact

The very nature of our products has a strong environmental focus and they’re all designed to be energy efficient. Over the last 12 years, we have improved our unit’s batteries and solar panels in line with the latest innovations in their respective technologies. By using tilting and more efficient solar panels, it has resulted in improved run times and fewer battery changes, which means fewer journeys need to be made.

Our solar powered range of products offer an alternative to fixed solutions that draw power from the grid. They do not need to rely on external energy supply and therefore are highly portable and can be deployed in locations where fixed solutions can’t be. The applications that our products can be used for can also help promote an environmentally conscious way of thinking. The VMS-A and VMS-C can be used to spread messages that can influence driver or pedestrian behaviour, such as reminding drivers not to leave their engine running idle or encouraging people not to litter.

The fact we specialise in solar power enables us to offer our environmentally friendly products to organisations looking to minimise their own carbon footprint and environmental impact. Our data collection solutions can help Local Authorities and other groups determine levels of traffic and their speed, which can then help them make environmental decisions on issues like air pollution. 

To help cut down on the carbon footprint of our service, we have taken action in reducing the amount of fuel that we use. Our custom-built beavertail vehicle allows us to deploy 3 x VMS-A units, 2 x VMS-C units, or 2 x Solar IP units in one delivery. By being able to transport multiple units in one single trip, it minimises our fuel consumption and time on the roads.  

It has never been more important to be acting in ways that promote sustainability and general care for the environment, but this is something that we have been doing consistently for over a decade. Whilst we’re proud to be an environmentally responsible company, having a ‘green’ focus isn’t just embodied in our products but in our actions too. As is the MVIS way, we will always constantly be searching for ways to be more sustainable and reduce our footprint even further. 

Anne Ashman, Group Commercial and Operations Director comments, “There is always room for improvement when it comes to reducing our carbon footprint and we have taken measures and joined initiatives to help achieve this. MVIS has remained committed to giving back to the environment for 12 years now and will continue to work towards a sustainable future.”

For more information about MVIS environmental policies, please see the ‘Environment’ section on our Safety Hub.


MVIS Renews Constructionline Platinum!

Here at MVIS we boast about our many accreditations, and are proud to announce, after our recent audit, we have re-certified for Constructionline Platinum.

Being accredited, by companies such as BS EN ISO’s or Achilles, ensures that we know you can #TRUSTINMVIS.

But being able to show our Platinum accreditation from Constructionline ensures that our customers know we have undergone extensive checks into our quality, health & safety, environmental impact, social responsibility and adherence to legislations and regulations relevant to us.

Accreditations are our way of telling customers that we are trustworthy to work with, that when we supply you with products they will be of the highest standards.

Rubber stamp approval from the largest accreditation bodies like Achilles and Constructionline prove you can #TRUSTINMVIS.


A Change at the Top

After over a decade of service to product development and customer relations, our CEO Pat Musgrave has made the decision to step down from his current role. Pat remains a Director of the Group and will continue to provide advice and guidance to the Group and its subsidiary companies.

Stepping in to the role of Group CEO will be Scott Paton. Scott has extensive experience and knowledge within the Highways industry after being a Chief Operations Officer with Vysionics (Now Jenoptiks) for many years. He brings a wealth of experience and know-how with a skillset tailor-made for the role of Group Chief Executive Officer. With experience in operations, customer, and partner management as well as sales, project management and performance improvement, Scott has built a reputation for not only improving companies’ revenue streams but also profit growth.

 Scott Paton commented:

 “I am delighted to be joining the Group and the MVIS & Bartco AU family, leaders in the VMS & ITS market for over a decade. I look forward to working closely with the teams to take the Group and associated companies to the next level. It’s an exciting challenge, and one that I can’t wait to get stuck in to.”

 Ted Deinard – Group Chairman and Managing Director at Quadrant Management:

 “On behalf of everyone, I would like to take this opportunity to thank Pat for his hard work and dedication over the last 12 years. His encyclopaedic knowledge of the industry has played a vital part in making MVIS & Bartco AU the force in the industry that we are today. We wish him the very best of luck in his new role.

 As we look to build on the success of the first decade of trading, we are excited that Scott can help build on our strong values & culture to take the Group to the next level.”


CCTV: Securing Working Sites and Preventing Trespassing

What is the problem?

Trespassing is common on any construction or quarry site. Large sites that are unmonitored are often targets for threats as there will be no evidence of them on that site, other than word of mouth.

When being subject to trespassing, companies need preparation for these threats:

  • Damage of Company Assets – when a worksite shuts over an evening all company assets are being left unattended. Meaning they are susceptible to threats trespassing and potentially damaging assets.
  • Health and Safety of bystanders – if someone is to enter a site it is the companies responsibility to ensure they are safe. Whether it be a pedestrian, trespasser or a staff member. Injured members of the public can end in legal issue and furthermore be damaging to your company…
  • Damage to reputation – damage of a company asset effects the day to day of a company. Damage of reputation is a long lasting effect that could takes months to years to recuperate. If a bystander is injured on site, your company becomes associated with this.
What is the solution?.. CCTV

CCTV can be as simple as implementing a watchful eye over a site, while also deterring public from trespassing. The presence of a CCTV unit on site will deter most people at the thought of there being evidence against them if they pose a threat.

If the public aren’t deterred, CCTV will give you evidence to there whereabouts and what has happened. This can help in cases of proving someone has entered your site without permission. Also helping with protecting your site if a member of the public is injured while walking onto site.

All different Variations of a MVIS CCTV, five different images.

Why Choose an MVIS CCTV?

MVIS are dedicated to supplying the highest quality cameras possible and ensuring that customers are receiving the platinum level service.

Our innovation the MVIS Portable Solar Powered Site & Compound CCTV is perfect for alerting construction workers to trespassers onto their site, meaning they can then implement a safety measure against threats. Alerts are sent to the assigned person, such as security guards or site managers.

MVIS Portable Solar Powered Site & Compound CCTV in action:

Read about Compound CCTV here >


See us at HAUC UK Convention 2024

HAUC UK will welcome delegates & visitors for the 2024 Convention on Thursday 18th April at Old Trafford Cricket Ground in Manchester. Over the years, they have focused each annual convention on an arching theme and a message relevant to the communities attending.

Last year they focused on the Infrastructure Race, the Safety Challenge, the Role of Data in Defining Legislation, Guidance and Delivery and the Road to Net Zero.

This year is no different, with the focus on… People, Priorities and Performance. Examining how we must work together to ensure the people in our sector have the correct training and skills to achieve the best, as safely as possible.

There is no better example of this ethos than the team at MVIS. Over 12 years, our staff have become highly trained and experienced to work on both the high speed and Local Authority networks, adhering to the strictest codes of safety and professionalism.

If you want to discover more about our extensive accreditations and memberships, make sure to visit Graeme Lee at the MVIS’ stand.

If you fancy seeing our products close up, we will have a HD Compact fitted with an Environmental Sensor showcased at the convention so you can learn more about our VMS & other Intelligent Transport Solutions for your project.

If you are heading to HAUC UK 2024 and would like to arrange a meeting with Graeme, you can avoid disappointment by emailing him at graeme@m-vis.co.uk. to book a slot prior to the event.


MVIS Team Up With AGF

MVIS have been working closely with events organisers for over a decade. With our solutions becoming a pivotal element to Festival line-ups and playing a key role in the safety of some of the biggest events this country has seen over the last 12 years, by delivering VMS (Variable Message Signs) and CCTV. Our portable, solar powered solutions having been developed by our in-house Research and Development Team.

As we continue our journey towards becoming carbon neutral, we also strive to help other businesses achieve their own targets. With the help of our Environmental Sensor, we have helped organisers monitor their impact on the environment. In keeping with our initiative to help other businesses, we have become a member of A Greener Future’. A not-for-profit organisation working to help venues and events become more sustainable and reduce environmental impacts.

Becoming a member of this group ensures that we will continue to help make Events and Venues environmentally sustainable helping companies improve their carbon footprint. Our signs are Solar Powered, and our batteries are recharged at our Hubs across the UK. As a result, there is no wastage on batteries. The relevance? We can supply our signs knowing that whilst they are on hire, they are not causing harm to the environment.

Working with a company like AGF means we can ensure that our environmentally friendly initiative can continue into new and exciting events across the UK. With our strategically located hubs up and down the UK, being a full-fledged member means we can connect with organisers of Events and helping to ensure that they are well supported in their quest to becoming carbon neutral.


The Wonderful Women within MVIS.

On the back of International Women’s Day, we got to thinking how the ladies at MVIS make each day work. 

Our talented group of women are the driving force of this company. Working in most areas to ensure the company runs correctly, everyone goes home safe, and our Products are up to standard, delivered on time, and well maintained.

The MVIS ladies are not limited to the office, you can often find them across all areas of the company.

Here are some of the amazing women at the core of MVIS:

Anne Ashman, Commercial and Operations Director:

As the companies only original member from the initial start-up, and working at MVIS for almost 13 years now, Anne has been the driving force behind all the accreditations, policies, process, building of the team and general management of MVIS.  Pushing the company forward to new and better opportunities, working with all departments and individuals alike to ensure they always have the resources needed to fulfil their roles.

When she is not in the office planning for the future on projects or supporting the team, she is happy travelling across the UK to one of the 3 strategic hubs.  She can be found working at trade shows, such as Highways at the NEC, liaising with old and new customers, or even on site auditing the delivery team to ensure they meet the platinum level service she expects of every member of her team.

She is quiet often working with R&D on new product ideas, you would be surprised how many products start from Anne & Tom Hooton’s (R&D manager) drawings on a white board.  Anne may even be in the workshop working on our Solar Powered Solutions when a helping hand is needed, these are just a few of the areas she covers.  Also, as our qualified Transport Manager she oversees the fleet with Clair Tranter, head of customer relations.

Juliette Wright and Donna Cree, Sales Team

If you have ever called the MVIS office and been greeted by a pleasant voice at the end of the phone or made an enquiry through sales@m-vis.co.uk and had very quick response, you have, most likely been in contact with Juliette or Donna.

Sales and Business Development Executive Juliette has been visiting companies working on new business and developing relationships further with MVIS customers, Juliette never shies away from a site visit or from a meeting with clients at their offices.

Sales Support Admin, Donna has also visited site with our dedicated drivers, an initiative for all members of staff to understand the importance of safety delivering to roadsides.

Clair Tranter and April Flaherty, Customer Relations

Behind every one of our great delivery team are Customer Relations. Keeping the vehicles on the road, planning the deliveries, repairs of units and supporting all our customers with technical enquiries, relocations and Health & safety paperwork are amongst just a few of their daily tasks, but most of all they are there supporting the drivers on the road.

Clair and April are no strangers to visiting site, both have accompanied a driver to deliver a unit as part of the training initiative.

Clair spent two days in Cobham Delivering with the teams at our Southern Hub.  She regularly supports Anne with the transport management, overseeing getting all vehicles into the garages in a timely manner that ensures we have the resources needed on the road for deliveries to our customers, working on FORS and training all the delivery and workshop team.  She is our resident expert on our delivery system, working closely on health & safety after recently passing her IOSH managing safely to assist the delivery team with all RAMS.

April works on the planning of repairs and servicing of all units to ensure they are working correctly when out on site. Working closely with the workshop team, organising their daily tasks, ensuring stock is available for any repairs needed or for newly built units that are sold.

Mizzy Watson, R & D Assistant

Mizzy was promoted into the R&D team due to her technical knowledge of our ITS products.  She is a regular in the workshop testing new products or helping the workshop team with her knowledge of our products, training team members on the systems and even fixing products to keep them at the expected MVIS standard. 

She is a great help on the technical folders of all our products, ensuring all new products being developed are tested to the correct standards, and supplying the correct information for all the companies departments, to help support getting the units out to site.

One of our crowning achievements at MVIS is the dedication to inclusivity and ensuring that everyone has equal opportunities to shine and excel in different areas. We do not limit one person to one area, we are proud of our lovely lady’s commitment to MVIS and helping out on the roads, either from a desk or on the road network.


IWD2024: Spotlight on Anne Ashman – The View from the Top

As the world celebrates International Women’s Day 2024, it’s rather apt to shine a spotlight on women who are breaking barriers and making significant strides in what could be conceived as traditionally male-dominated industries.

One such trailblazer is Anne Ashman, Group Commercial & Operations Director of MVIS, a leading provider of Portable VMS signs & Intelligent Transport Solutions.

Anne’s journey doesn’t just highlight personal achievement, but also underscores the progress being made in the highways industry towards gender equality and inclusivity. It also showcases MVIS as the inclusive company it is, putting ‘the best person for the job’ as the only criteria on the list for employment & progression opportunities.

Here we take a look at Anne’s career path with MVIS, her time in the highways sector, what brought Anne to where she is today, as well as some of the challenges faced and hurdles overcome on the route.


A Journey of Growth and Leadership

With over a decade of service at MVIS, Anne’s journey is a testament to her commitment, resilience, and leadership qualities.

Starting from the role of Office Manager within the company in 2012, Anne has steadily progressed through the ranks. Her journey exemplifies the opportunities for growth and advancement available to women in the sector, and at MVIS in particular.

The highways industry has historically been perceived as a male-dominated sector. However, the landscape is shifting, with an ever-growing female presence across a range of roles – from operative to boardroom level.

Anne’s leadership role at MVIS highlights this shift, and the company has a further female presence within its workforce to the tune of 35% percent – showcasing the continued opportunities available to females in the sector via a career with MVIS.

With ‘the best person for the job’ the ultimate goal, more women are welcomed not just into the sector in general, but into leadership positions within MVIS.


The Importance of Female Leadership

The presence of female role models like Anne is not only essential for promoting gender equality but also for driving innovation, and adding diverse perspectives within organisations.

As Anne continues to lead by example at MVIS, she contributes to the company’s success and reinforces the importance of female leadership in driving organisational growth and sustainability.

This ‘on the ground’ skillset is in addition to highlighting to females both in, and interested in entering the highways industry that it is a career path that brings opportunity for growth and progression.


A Brighter Future

As we celebrate International Women’s Day, Anne’s journey serves as a reminder of the progress being made towards gender equality in the highways industry and beyond.

With more women like Anne assuming leadership roles, the future looks brighter and more inclusive than ever before. As we continue to champion diversity and empower women in the workplace, we pave the way for a more equitable and prosperous industry for all.

We spoke to Anne about being a female leader in a sector typically seen as male dominated, as well as some of the challenges faced, as well as crucially how they were overcome.

Anne told us:

“The sector is certainly a different landscape to the one I entered in 2012, with the number of females drastically increased. Take a look around an industry event or exhibition in 2024 and there’s almost a 50/50 split of males and females in the room. In 2012, women were very much a minority there.

Whilst working in the Highways Sector, I have had opportunities that I may not have had in other industries. Yes, I was a female in a male industry, but as someone who has always believed in equality and a role being filled by the right person, not a gender, then this didn’t bother me.

What I did do was take all the opportunities offered that has allowed me to move to the role I am now in. My list of qualifications and skills is endless, this is what I want others to read, it’s about hard work and grabbing the opportunities you are offered. Whether your female, non-binary, or male, you only gain by putting in the hard work and not being discouraged by being who you are”.


What does Platinum level service mean to you?

Over the last decade, since our inception, MVIS have built an outstanding reputation across the highways sector for providing excellent service to its customers on all projects.

No matter the size or customer, we adopt the ‘no task is too small’ approach on its mission to deliver a level of service it can only define as ‘platinum’. MVIS has always valued its customers and has built some excellent long-standing relationships on the back of its commitment to service as well as its products. To showcase this commitment, MVIS proudly stand by their ‘Platinum Service Promise’ .

The MVIS Platinum service promise delivers. The MVIS quality & service document serves to outline what the company considers to be ‘Platinum Level Service’ and also highlights just how special its services are.

MVIS has always held fantastic relationships with its clients, and the company regularly receives positive feedback and comments crediting it for one of the aspects listed in the quality & service document. Each time a customer approaches MVIS with enthusiastic comments about its service, MVIS see this not just as an opportunity to celebrate its collective achievement, but also to reinforce this standard of service within the team. Reinforcing standards in moments of praise makes gives it special emphasis and reinforces a message from a positive position rather than trying to react to a negative one. This aids with staff feeling appreciated, delivers job satisfaction and rewards their hard work.

We spoke to a number of MVIS employees about their view on what platinum service is, and how it fits into their own specific roles.

We asked, “What does Platinum Level Service mean to you?”

Anne Ashman, UK Group Commercial and Operations Director comments:

“The Platinum Service Promise is a symbol of our commitment to service and customers. We have thought long and hard about a way we can demonstrate this, culminating in this promise to clients to always give them our very best. We are incredibly proud of our service record and the positive comments we receive from our customers.”

Anne continued:

“With that said, it’s vital that we never lose sight of the importance of continuous improvement. Our Platinum Service Promise works in conjunction with our customer’s comments and internal audits to keep us on our toes, make us accountable and give us an opportunity to work on areas that may need another look. Having this trusting relationship with our customers allows us to consistently cater to their needs so we don’t miss anything as their needs evolve.”

Jon Larkins, Midlands Delivery Hub Supervisor added:

“We know the moment we leave HQ that we are representing MVIS – and therefore carry an expected standard with us. That standard being platinum. Whether it’s the quality of our maintenance work, right through to how we interact with other contractors on site or the passing public – nothing short of outstanding will do.”

With Anne and Jon both well established as part of the MVIS team, serving 10 and 5 years respectively, what’s expected is ingrained in their day-to-day operations.

For a perspective from those not so experienced, a more newcomer perspective is offered by Clair Tranter and Mia Maycock, both in MVIS’ Customer Relations team. Both recent recruits, Clair and Mia explained to us how the bar was set upon joining the company, and what platinum service means to them.

Clair told us:

“I was left in no doubt throughout the recruitment process with MVIS that ‘client centric’ is absolutely the ethos here. Our customers and the service we provide them comes above all. We do what we can, every day to assist their operations and provide something that’s unrivalled when it comes to service.”

April added:

“It was actually one of the main reasons that the role appealed to me. Working in customer relations, there has to be a passion for service, so coming into a company that places customer satisfaction above all was a great fit. It’s very clear to me how MVIS has garnered such a strong reputation when it comes to its levels of service, as everyone in the business knows it’s priority number one. Now I’m looking forward to playing my part in delivering that platinum promise myself.”