The MVIS Platinum Service Promise

Over the years, MVIS have built a solid reputation in the industry for providing excellent service to all customers on all projects, no matter the size or customer, we consistently offer our clients the very best service possible.

In recent months, we have been looking for ways that we can underscore this commitment to our customers and offer them an assurance on us as a company, for our service and for our products.

Our Platinum Service Promise is this –

“Platinum Level Service for Bronze Level Prices”

Our Quality & Service document serves to outline what we consider to be ‘Platinum Level Service’ and also highlights just how special our services are. 

We have always had a good relationship with our clients and we regularly receive positive feedback and comments that often credit us for one of the aspects listed in our Quality & Service Document.

Each time a customer comes to us with enthusiastic comments about our service, we see this not just as an opportunity to celebrate our collective achievement, but also to reinforce this standard of service within our team. Reinforcing these standards offers us the chance to make it very clear to our team what level of service we strive towards. It also helps our staff feel appreciated, giving them job satisfaction and rewarding their hard work.

Anne Ashman, UK Group Commercial and Operations Director comments “The Platinum Service Promise is a symbol of our commitment to service and customers. We have thought long and hard about a way we can demonstrate this, culminating in this promise to clients to always give them our very best. We are incredibly proud of our service record and the positive comments we receive from our customers.”

Anne continues, “However, it’s vital that we never lose sight of the importance of continuous improvement. Our Platinum Service Promise works in conjunction with our customer’s comments and internal audits to keep us on our toes, make us accountable and give us an opportunity to work on areas that may need another look. Having this trusting relationship with our customers allows us to consistently cater to their needs so we don’t miss anything as their needs evolve.”


Accreditations Foster Trust and Safety

Over the years, MVIS and Bartco UK have built a reputation for safety within the industry. Doing this has not been easy; we hold ourselves to very high standards that not only help to keep our staff safe, but also our customers and the general public too. In order to rise to the level that we have, we have worked to stringent safety frameworks through accreditations and memberships with organisations that help guide us along the right path, ensuring that we are maintaining as well as pushing our limits when it comes to matters of safety.

Such frameworks offer so much by way of support and guidance and by working to these, we have one of the best trained workforces in the industry. The accreditations and memberships we hold are a true testament to our commitment to safety and serve as a stamp of approval from these bodies that we work with safety in mind in everything that we do.

Amongst the most important of these frameworks are our ISO accreditations in the standards of quality (9001:2015)environmental management (14001:2015) and health & safety (45001:2018). Issued by global certification body NQA, ISO accreditations enforce the practise of and adherence to respected business standards that help organisations perform better in a wide range of aspects. Together, the ISO accreditations furnish us with a full IMS (integrated management system), bringing our systems and processes into one complete framework, making adherence to these core aspects highly important for us.

Subject to an annual audit by NQA, we are tested into order to ensure that we are making full use of the IMS, applying our accreditation skills to all levels of our business, and it is with great pride that we can announce that we have passed our audit for 2022 with flying colours.


One of the other frameworks that we work to is Gold Status in the Constructionline programme. Constructionline offers a platform for thousands of buyers in the construction industry, enforcing an ethos of trust and quality amongst its members.

Assessing all members, the Constructionline platform is used by buyers to quickly find suppliers that will enable them to complete a range of projects in the industry by providing them with a pool of high-quality suppliers that they can engage with confidently.

Achieving Gold status on this platform requires further validation checks using an enhanced prequalification questionnaire that goes beyond those involved in silver. Our credentials were assessed for environmental management, quality management, equal opportunities, modern slavery act adherence and anti-bribery and corruption policies.


We have also achieved Gold status in the Supply Chain Sustainability School, a platform that offers businesses extensive training into topics such as sustainability, offsite safety, procurement and management relevant to the business environment.

With a focus on CPD through training workshops, networking events and e-learning modules, achieving Gold status is done through completing or using a number of these tools across the company to ensure that the skills taught within the programmes are taken on by companies as well as filtered throughout the business.


We have also re-certified with Achilles BuildingConfidence, having been registered for 3 years now. Achilles Building Confidence is a UK construction industry accreditation and risk management scheme that aims to help organisations identify, assess, qualify, and monitor suppliers throughout the supply chain, reducing operating costs.

A standardised pre-qualification questionnaire streamlines the procurement process and manages risk. 

Achilles enables communities of buyers and suppliers to build better business relationships through a more open, trusting and proactive approach. Sharing knowledge, standards and best practice leads to buyers and suppliers sharing success.

Achilles BuildingConfidence helps us to accentuate our commitment to these essential aspects of our business.


Another accreditation we hold is the Fleet Operator Recognition Scheme (FORS), which an accreditation scheme for fleet operators that aims to raise the level of quality within fleet operations, and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection.

In joining this collection of businesses, we have benchmarked the standard of excellence in our operations, achieving the FORS Bronze accreditation. Holding Bronze accreditation confirms that we employ good practice and comply with the requirements laid out by the FORS Standard, focusing on a dedication to driver and vehicle safety.


Safety doesn’t just encompass physical safety, however. Last year, we signed up to the Prompt Payment Code. The Prompt Payment Code is a voluntary code of practice for businesses, administered by the Office of the Small Business Commissioner (SBC) on behalf of BEIS and sets standards for payment practices between organisations of any size and their suppliers.

Signatories to the code have undertaken to always pay suppliers on time, within agreed terms, to give clear guidance to suppliers on terms, dispute resolution and prompt notification of late payment, and well as to support good practice throughout their supply chain by encouraging adoption of the Code.

By promoting and sticking to these practices, we are serving as a good example for the code which may help to inspire other companies to sign up, enforcing best business practices all along our supply chain to help organisations conduct business safely.


We also prioritise digital safety too. Cyber Essentials is a simple but effective,Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks.

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Cyber Essentials is designed to prevent these attacks.

Certification gives us peace of mind that our defences will protect against the vast majority of common cyber attacks simply because these attacks are looking for targets which do not have the Cyber Essentials technical controls in place.

Cyber Essentials shows us how to address those basics and prevent the most common attacks.

It also gives our customers piece of mind that their data is handled according to best practices against common cyber attacks, meaning they can hire with us confidently.


Graeme Lee, Sales Director for MVIS and Bartco UK commented, “The frameworks we work to have been carefully considered and are absolutely essential to ensure the safety of our team, so we do not take it lightly. Everyone within our group has had training that goes beyond the basic requirements for their job role. Clients come to us knowing that we do not compromise when it comes to our standards, giving us a loyal customer base and separating us from other portable VMS suppliers.”  

The further we invest in strong accreditations and memberships, the more we change the way we operate and how we approach challenges. In an ever-evolving world, staying up to date on matters of safety has never been more important.


Meet the Experts

No organisation can run on its own and a business is only as good as its people. MVIS takes a huge amount of pride in our team members and strongly encourage all team members to take every opportunity for training and development. As a result, and in conjunction with our recruitment practices, we boast one of the best trained and highest skilled workforces in the industry.

Today, we are going to shine a spotlight on the experts in our organisation, taking a look at the foundations of what makes us the most trusted ITS supplier in the industry. 


Tom Hooton – Research & Development Manager – Bartco UK

As manager of Research & Development for Bartco UK, in many ways, Tom is where it all starts. MVIS and Bartco UK are known for bringing new products and solutions to market that can go on to change the whole industry. Working as Technical Supervisor until 2021, Tom has had a hand in helping to develop most of these solutions, including developing a few of his own already during his time in the role.

New products to us such as the CCTV VMS integration and the Compact Portable CCTV owe their development to Tom, as well as many other products that are currently being worked on – the Bartco UK R&D department has never been more productive.

The scope that the products Tom has worked on and is currently working on is limitless. Often tasked with bringing requested solutions to life for high profile clients, Tom has a keen ability to deploy the best technology in the best way to deliver the customer’s vision.

Now working alongside newly appointed Research & Development Assistant, Mizzy Watson, Tom will be training Mizzy as well as taking on new perspectives from her as someone who previously worked with customers in the Customer Relations department.


Mark Ashbee – London Depot Manager – MVIS

Mark has worked with us since 2015, proving himself on countless occasions to uphold and embody the values of service and quality that MVIS prioritise. Mark’s fantastic attitude exemplifies the approach we take with our customers, making his promotion to London Depot Manager in 2021 a logical appointment.

His role as London Depot Manager entails ensuring the smooth running of one of our key depots in the south of the UK, and with Delivery Technician, Jay Bailey, they together service works based down south, allowing us to deploy units quickly for important projects especially in the London area.

Mark is often required to manage ‘out of the ordinary’ deliveries that drivers based in other locations in the UK may not face so regularly. Servicing the London area usually requires a different approach to the rest of the UK, having to work around the heavy traffic, public transport, lack of parking, congestion charges, cyclists and other large city challenges that London is well known for. In order to work effectively on London roads, Mark and Jay must frequently conduct unit maintenance and other duties in the early hours of the morning, requiring expert knowledge regarding what the right roads to take are and when to minimise the infamous city centre difficulties.


Jon Larkins – North Delivery Supervisor – MVIS

Joining the group in 2017, Jon has progressed within the company to North Delivery Supervisor, working alongside Delivery Technician, Liam Griffiths servicing the Midlands and the North of the UK.

Jon has impeccable leadership and customer service skills, often receiving positive customer comments and being liked amongst colleagues as well – Jon has received Employee of the Month countless times in recent years for going above and beyond what is expected of him.

Highly trained in his role, Jon has continued to develop during his time at MVIS, recently qualifying as the group’s 3rd Mental Health First Aider, supporting every member of the team.

Jon is a dependable and highly skilled team player with great product knowledge and a passion for customer service.


Rebecca Prince – Purchasing & Stock Control Supervisor – Bartco UK

Bec started working with the company in 2015 as an apprentice and ever since has worked her way up to a supervisor role.

Seizing every opportunity for development possible, Bec is a prime example of how well the MVIS / Bartco UK apprenticeship programme can work, equipping her with not just the skills to do her role, but also skills and experience that contributes to a well-rounded employee.

In her role as Purchasing and Stock Control Supervisor, Bec has a keen understanding of the products and their components. With her strong communication skills, Bec works with the Bartco UK workshop team to ensure that we have the necessary tools and components stocked for all products so that the team can do their jobs for unit manufacture and maintenance.

Working alongside and training up Pip Wood, who herself also started as an apprentice, Bec has a wide scope of responsibility that is vital to the everyday running of the group.


Tim Hill – Workshop Supervisor – Bartco UK

Tim started with the group back in 2015 as a member of our delivery and maintenance team, progressing to Workshop Supervisor in 2019, where he oversees our Technical Support Team and Technical apprentices. We identified Tim’s ability for inspiring new talent early on, seeing him as a senior member of the team due to his experience fairly quickly.

Through his guidance and supervision, Tim is helping the entire workshop team develop their knowledge and skills, guiding not just our apprentice Jacob Spencer, but also some of the more experienced team members, Cain Gregory and George Sheldon, who always have something to learn from someone with as many years of experience as Tim does.

Technically minded with a keen eye for detail, Tim’s always on hand to make sure units are built on time and to the highest standard and his hands-on approach is valued highly by both customers and colleagues.


Chris Steel – Accounts Officer – MVIS

As our Accounts Officer, Chris is a highly skilled and experienced accountant, with a strong attention to detail.

Managing the company’s accounts, ensuring things are paid and working with Tom Berry in Credit Control, Chris is a vital component in the group’s financial success.

With extensive experience in Sage and offering support to other departments such as Sales or Purchasing & Stock Control, he is always ready to help members of the team from any level of the company who need assistance.

Being Accounts Officer requires Chris to be diligent and organised, not letting things go unpaid. This is a highly important job within the group as many systems we use require payment, which, if left unpaid, will result in bottlenecks in many staff member’s workflows and may even result in work being lost.


Sean Brown – Marketing Manager – MVIS

Sean has been with the company since 2019 and was taken on to manage the transition from agency marketing to in-house marketing. This task was a huge undertaking, having to build new systems for us to use and build a whole new infrastructure that suited an in-house marketing department.

Working alongside Alex Handley as Marketing Assistant and Ben Ashman as Data Assistant, Sean also oversees the group’s lead generation activities, assisting Juliette Wright in sales to reach out to new customers in new industries.

Sean is also charged with the development of his team, focusing on training Alex and Ben to enhance their skillset, raising the bar internally.

After working in marketing management for over 8 years, there isn’t much in the field that Sean hasn’t seen, equipping him with a wide range of skills that are perfect for an infrastructure build of this scale. However, since being with MVIS, Sean has continued to develop, recently obtaining his IOSH Managing Safely V5.0 qualification, as well as a Diversity and Equality in Workplace Diploma Level 3, earning him the title of Diversity Officer for the group.


Graeme Lee – Sales Director – MVIS

Graeme has worked with the group since 2012, helping to build our customer base and enforcing the high standards we set for ourselves through leading by example.

Highly skilled in sales, networking and maintaining relationships, Graeme is well respected within the industry and has amassed a number of career achievements during his time with us.

Graeme oversees the sales department, working with Sales & Customer Relations Administrator Juliette Wright to ensure that enquiries and projects of all sizes are managed properly. With years of experience in producing high value tender submissions and working with high profile customers from many different industries, Graeme is an incredibly valued member of the team.

Working by the principals of honesty, integrity and trust, Graeme’s reputation precedes him within the industry, being close friends with colleagues and customers alike after so many years of hard work and excellent service.


Anne Ashman – UK Group Commercial and Operations Director – MVIS

Anne is the central nexus of the MVIS and Bartco UK machine, leading the whole team through whatever is thrown our way.

During her 10 years with the group companies, Anne has gained 3 ISO standards across MVIS and Bartco UK, as well as countless accreditations that all support the Sales and Marketing teams to do their jobs, as well as laying a foundational framework for everyone to work to, keeping us safe and making sure our work is of the highest standard.

Anne strongly believes in the personal development of herself and her team, often mentoring apprentices and ensuring all new starters get the right training they need.  She has completed an OU Business Management degree, gained a level 5 HR qualification, IOSH Managing Safely, Directors Development Program and last year, earning the PRINCE2 Foundation & Practitioner qualifications whilst running the group companies.

Anne’s guidance is a critical component to the smooth running of the group, with a lot of the success we’ve seen over the last 10 years happening under her supervision.


Committing to Sustainability as Newest Member of Greener Highways

MVIS has showcased its commitment to sustainability by becoming a member of Greener Highways, joining the collaborative charge towards net zero.

Greener Highways is a membership organisation set up to unite a sector in the battle against the ongoing climate crisis. It aims to aid with the education and implementation of sustainable initiatives, products, services and operations across the highways sector.

In order to achieve this, Greener Highways will showcase the contributions of its members towards a cleaner, greener future. Greener Highways aims to tackle the climate emergency together by looking at areas such as energy, transport, wildlife and waste, with further aim to build best practice relationships between businesses to encourage faster changes towards long-term sustainability.

As part of a huge highways community, Greener Highways sees the environmental impact of the sectors business activities and realise that companies need to address increasingly serious environmental problems such as climate change, resource depletion, carbon footprints, and pollution.

MVIS

MVIS has opted for Greener Highways membership as it shares the mission and aims of the organisation. The business believes in a cleaner, greener future in an industry that can make a monumental difference with its carbon reduction.

MVIS is a leader in the field of in the delivery of temporary Intelligent Transport Systems (ITS) products and integrated solutions for hire across the UK.

Matters that concern the environment have always been important to MVIS. As the company navigates its way through the forever evolving Highways and Traffic Management industries, it has never been more important to be thinking and acting in ways that promote sustainability, carbon footprint management and general care for the environment.

The commitments spelled out in the company’s Corporate Social Responsibility policy go further than that just what is expected by its ISO in environmental management (14001:2015). MVIS has been on a journey towards being carbon-friendly for 10 years now, starting with its products.

The product range is by its very nature environmentally friendly, being solar powered and offering an alternative to fixed solutions that draw power from the grid straight away helps the environment in this regard, which is an effect that is only increased by time.

Couple this with some applications that MVIS products can be used for. For example, the variable message signs can be used to spread messages that can make an impact on people’s behaviour, such as reminding drivers not to leave their engine running idle, or even to help remind people not to litter.

MVIS also provides a range of data collection solutions that can help Local Authorities, National Highways and site managers determine levels of traffic and their speed, which can then be used to make decisions that can affect the environment, such as issues regarding levels of pollution.

Anne Ashman, UK group Commercial and Operations Director told us:

“We don’t just embody environmental matters in our products, but in our actions too.

“In recent years we have taken a number of steps towards our goal for carbon neutrality and have carried these through every level of our business.

“We undergo continual improvement when it comes to our manufacturing. Over the last 10 years, we have improved our unit’s batteries and solar panels in line with the latest innovations in these technologies.”

To become a member of Greener Highways, please visit www.greenerhighways.co.uk/become-a-member


Importance of Accreditations and Working Within Frameworks

MVIS Have always been dedicated to the principles of safety, quality and best practice. Underscored by our focus on training, our team are consistently training and looking for ways to improve on areas of skills levels and qualifications.

In the face of the global pandemic, we have been working hard in the background to ensure that we have the right accreditations to guide this dedication and focus, helping us to maintain our industry leading reputation in the rental supply of solar powered intelligent transport systems.

One of the motivations behind this is the understanding of the importance of accreditations to MVIS. Not only does it help us on our unending mission to improve, but holding the right accreditations are required to work with some of our biggest clients.


One of the most important of these is our ISO accreditations. MVIS hold ISO accreditations in quality (9001:2015), environmental management (14001:2015), and health & safety (45001:2018), issued by global certification body NQA and subject to annual audits. 

ISO accreditations enforce the practise of and adherence to respected business standards that help organisations perform better in a wide range of aspects. Together, the ISO accreditations furnish us with a full IMS (integrated management system), bringing our systems and processes into one complete framework.

For MVIS and Bartco UK, the standards of quality (9001:2015)environmental management (14001:2015) and health & safety (45001:2018) are of vital importance to our business, making adherence to this framework a must.

One of the other accreditations we have earned recently is Gold Status with Constructionline, which offers a platform for thousands of buyers in the construction industry to quickly find suppliers amongst a pool of high quality members that they can engage with confidently.

Constructionline creates an ethos of trust and quality amongst its community by validating all members and achieving Gold status isn’t easy. Gold membership requires further validation checks using an enhanced prequalification questionnaire that goes beyond those involved in silver.

Our credentials were assessed for a wide range of aspects, including environmental management, quality management, equal opportunities, modern slavery act adherence and anti-bribery and corruption policies.

Working to the requirements Constructionline Gold Status demands ensures that we are working to the best standards possible in these areas, giving our customers confidence as well as helping to keep our team and the general public safe.

We have also achieved Gold status in the Supply Chain Sustainability School, a platform that offers businesses extensive and accredited training around various sustainability, offsite, digital, procurement, lean and management topics relevant to the business environment.

Achieving Gold status is done through completing or using a number of training workshops, networking events and e-learning modules across the company to ensure that the skills taught within the programmes are taken on by companies and filtered throughout the business.

The policies and systems affected by the work we have done with the Supply Chain Sustainability School will, in turn, affect the whole organisation by helping us towards our goal of a more sustainability focussed business, with the added benefits of cost savings, reinforcing our reputation and increased safety for our team, our customers and the general public.

This year, we have also re-certified again with Achilles BuildingConfidence registration, having been certified for over 2 years now.

Achilles Building Confidence is a UK construction industry accreditation and risk management scheme that aims to help organisations identify, assess, qualify, and monitor suppliers throughout the supply chain, reducing operating costs.

A standardised pre-qualification questionnaire streamlines the procurement process and manages risk. Achilles enables communities of buyers and suppliers to build better business relationships through a more open, trusting and proactive approach. Sharing knowledge, standards and best practice leads to buyers and suppliers sharing success.

Achilles BuildingConfidence helps us to accentuate our commitment to these essential aspects of our business.

 As a responsible business operating in a modern world, our focus of attention also extends to digital. Cyber Essentials is a simple but effective, Government backed framework that helps us protect our organisation against a whole range of the most common cyber-attacks.

Working to this framework gives us peace of mind that our defences will protect against the vast majority of common cyber-attacks because these attacks are looking for targets which do not have the Cyber Essentials technical controls in place.

It also gives our customers confidence that their data is handled according to best practices against common cyber-attacks, meaning they can hire with us without concern.

Anne Ashman, UK Group Commercial and Operations Director commented, “Accreditations change the way we operate at an organisational level that affects how we approach things, both as a company and as individuals. The frameworks we work to underpin a lot of what we do here at MVIS and Bartco UK and ensures that we are doing our best when it comes to aspects of safety, service and quality.”

Anne continues, “It assures our customers too. Earning the accreditations we have is testament to our commitment to our customers. Clients come to us knowing that we do not compromise on safety, quality or customer care and that we can adapt in an ever-changing world.”


MVIS Raises the Standards on Intelligent Transport Systems Quality

Over the years that we have been supporting the national road system with our solutions, we have built up a strong reputation within the industry especially when it comes to issues of safety, service and quality.

MVIS are well known for having brought the world’s first original five-colour Bartco portable VMS units to the UK, as well as developing the UK’s first smaller portable VMS, giving rise to a whole new product in the market at the same time as pioneering a new client-focused Research and Development process. 

In response to market demand, MVIS worked with sister company, Bartco UK to develop this product further which paved the way for a solar powered unit of this size, marking the HD Company V.2 as one of our newest innovations.

Being at the forefront of innovation in our industry, we place questions of quality very high in our considerations. As part of our commitment to quality, we have several accreditations and memberships with organisations that underscores our continuous mission to improve our standards.

Possibly the most crucial of these accreditations are our ISO certifications in quality (9001:2015), environmental management (14001:2015), and health & safety (45001:2018), which were re-certified earlier in the year.

Issued by global certification body NQA, ISO accreditations enforce the practise of and adherence to respected business standards that help organisations perform better in a wide range of aspects.

Together, the three ISO accreditations furnish us with a full IMS (integrated management system), bringing our systems and processes into one complete framework.

Another ‘stamp of approval’ in terms of quality that we have earned recently is Gold Status in the Constructionline programme, which offers a platform for thousands of buyers in the construction industry that enforces an ethos of trust and quality amongst its members.

Validating all members, the Constructionline platform is used by buyers to quickly find suppliers that will enable them to complete a whole range of projects in the industry by providing them with a pool of high quality suppliers that they can engage with confidently.

We have also recently re-certified with Achilles BuildingConfidence registration, having been certified for over 2 years now. Achilles Building Confidence is a UK construction industry accreditation and risk management scheme that aims to help organisations identify, assess, qualify, and monitor suppliers throughout the supply chain, reducing operating costs.

A standardised pre-qualification questionnaire streamlines the procurement process and manages risk. 

Achilles enables communities of buyers and suppliers to build better business relationships through a more open, trusting and proactive approach. Sharing knowledge, standards and best practice leads to buyers and suppliers sharing success.

Achilles BuildingConfidence helps us to accentuate our commitment to these essential aspects of our business.

When it comes to quality, we don’t just stop at service and product. We also highly prioritise the quality of our general business operations and in today’s economy, part of that includes how we work digitally also.

Cyber Essentials is a simple but effective Government backed scheme that helps us protect our organisation against a whole range of the most common cyber attacks.

Certification gives us peace of mind that our defences will protect against the vast majority of common cyber attacks simply because these attacks are looking for targets which do not have the Cyber Essentials technical controls in place.

It also gives our customers piece of mind that their data is handled according to best practices against common cyber attacks, meaning they can hire with us confidently.

Graeme Lee, Sales Director at MVIS commented, “The importance of quality is emphasised at every level of our business, from the management where quality focus is driven, right through to the office and workshop teams. Working to the benchmarks that our ISOs and other memberships set before us ensures that we are working to the best standards possible. Clients come to us knowing that we do not compromise on quality, safety and customer care, which is what underpins our Platinum Service Promise.”


For more information about MVIS, please contact us via our contact form. Alternatively, you can email us via sales@m-vis.co.uk.

 


MVIS takes on PRINCE2

As a company, we are always looking for ways to improve our team’s qualifications and experience. Leading the company through this refreshing take on upskilling team members, Anne Ashman herself sets a fantastic example when it comes to career development.

On top of managing the role as UK Group Commercial and Operations Director, we are proud to shine a spotlight on Anne, having recently achieved her PRINCE2 foundation and practitioner certification.

This course certifies Anne to employ the correct skills needed when it comes to project management, an important aspect for many of our highest profile customers such as Highways England and Tier 1 contractors.

However, such an approach helps to reinforce the MVIS Platinum Service Promise on all projects, no matter how big or small, allowing us to offer top level service to all our customers, helping to keep Britain’s roads moving in safe way.

Having worked with MVIS for nearly 10 years, Anne has solid experience when it comes to managing a successful team, which has meant that we have been able to evolve and continue to grow within the industry. PRINCE2 equips Anne with the extended skills important to help the MVIS/ Bartco UK group further evolve within the competitive industry that we operate in.

Anne’s quick thinking and problem-solving skills already equips her with the ability to generate new ideas to help solve problems. Along with her qualifications, experience and organisation skills, Anne is adept in applying the best solution for any problem that utilises every aspect of the MVIS and Bartco UK machine to it’s maximum potential.

The emphasis that Anne places on training and development applies not just to herself but is enthusiastically extended to the whole team, with Anne serving as a great example of what can be achieved when the importance of training is stressed.

Anne comments, “I’m never one to shy away from an opportunity to develop my skills, so when the need to certify as a PRINCE2 practitioner arose, I relished the challenge. In taking the course, I began to fully appreciate the place these project management skills can take within the company and we are now working on developing standard operating procedures and processes to offer an environment that better supports PRINCE2.”

 


MVIS Recertify Another Year on Achilles Audit

Back in 2019, we were proud to announce that we had been awarded with Achilles BuildingConfidence membership, and in the following years, we have been recertified at our annual audits with this year being no exception.

Achilles Building Confidence is a UK construction industry accreditation and risk management scheme that aims to help organisations identify, assess, qualify, and monitor suppliers throughout the supply chain, reducing operating costs.

A standardised pre-qualification questionnaire streamlines the procurement process and manages risk.

Achilles enables communities of buyers and suppliers to build better business relationships through a more open, trusting and proactive approach. Sharing knowledge, standards and best practice leads to buyers and suppliers sharing success.

For us, Achilles membership cemented our commitment to both quality and safety, building on the work we already do in line with our other memberships such as FORS Bronze, Constructionline Gold and our ISO accreditations in quality (9001:2015), environmental management (14001:2015), and health & safety (45001:2018), together furnishing us with a full IMS (integrated management system), integrating our systems and processes into one complete framework.

Having Achilles BuildingConfidence membership alongside our other accreditations underscores just how serious we are about our commitment to these essential aspects of our business. Anne Ashman, UK Group Commercial and Operations Director commented, “We are really proud to have been recertified yet again with Achilles. We first signed up to help demonstrate to our current and potential customers that we prioritise Quality, H&S and Environmental focused manner.”

Anne continues, “Still retaining our Achilles membership 3 years after we registered is a real testament to the fact that we practice what we preach when it comes to standards and safety.”

Our Achilles BuildingConfidence membership takes its place next to the multitude of reasons to choose MVIS, that not only backs up our commitment to these areas, but it also sets us apart from a typical ITS supplier.

With award winning customer service, national coverage and a portfolio containing some of the highest profile projects in the UK, it is little wonder why MVIS boast the most experienced and best trained workforce in the industry. We ensure that our workforce is given the skills and hands-on training to deliver nothing short of excellence, meaning that is what you can expect from us.


Original 5 Colour VMS

Here at MVIS, we have 9 years of experience when it comes to customer satisfaction and VMS design, which has helped lead the path for us being one of the UK`s number 1 distributors of portable LED units. With highly trained staff on hand who have experience in VMS content design, we can create custom messaging, from alerts to pictograms and everything in between.

Being able to offer 5 colours on our portable VMS units and two colours on our HD Compacts, our units can be programed, so we are able to offer a highly versatile solution to catch the attention of the public, both for onsite and pubic access areas.

Our VMS units are perfect for high speed areas such as motorway works and road closures. Displaying not only wording but also pictograms means that language barriers can be tackled with simple imagery, uploaded in seconds via our mobile and web based systems by us or you as the customer.

Being highly versatile means that our units are multifunctional and are perfect when it comes to displaying messaging and updates to the public in situations such as festivals or markets. Our online gallery shows the broad range of uses that our units have been used for and especially during the last year of Covid 19, councils have been able to take full advantage of the striking displays we can offer and have used them continuously to provide quick updates and information to the general public at a time where knowledge was our most important tool at tackling the last years uncertainty.

 

   


FORS Accreditation serves as another benchmark for quality

Companies achieving FORS accreditation are adding a mark of excellence to its operations.

The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme for fleet operators which aims to
raise the level of quality within fleet operations, and to demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency, and environmental protection.

MVIS now joins this exemplary collection of businesses, operating its fleet to this benchmarked standard of excellence, achieving the FORS Bronze accreditation.

Indicators of quality aren’t a new thing to MVIS, as the company already holds a number of highly regarded accreditations such as Environmental Management, BS EN ISO 14001: 2015, Quality, BS EN ISO 9001:2015, and Health & Safety, BS EN ISO 45001: 2018, as well as Achilles Building Confidence accreditation, Constructionline Gold and most recently, Cyber Essentials, showcasing the company’s approach to digital security for it’s customers.

 

READ MORE ABOUT MVIS’ ACCREDITATIONS HERE 

FORS Bronze

According to FORS…

“Bronze accreditation confirms that you employ good practice and comply with the requirements laid out by the FORS Standard. This includes demonstrating dedication to driver and vehicle safety, combined with improving operating practices through effective monitoring of fuel and tyre usage.”

UK Group Commercial and Operations Director Anne Ashman told us:

“Achieving industry standard stamps of quality such as ISO, Achilles, Constructionline and now FORS is extremely important to us as a business, as it gives our customers no doubt about the levels of quality and service they are going to receive.

“Becoming a FORS member demonstrates to our customers and supply chain that we are committed to exceeding industry standards. This won’t be where that stops, and we will continue to look at ways which we can improve across the business.”


Source: highwaysindustry.com


Cyber Essentials rubber stamps commitment to cyber security

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked.

Cyber Essentials helps to guard against the most common cyber threats and demonstrates a company’s commitment to cyber security.

MVIS has recently achieved Cyber Essentials certification, implementing protocols and preventative methods to guard against cyber attacks.

Cyber Essentials

Cyber Essentials is a simple but effective, Government backed scheme that helps protect your organisation, whatever its size, against a whole range of the most common cyber attacks. This is important because vulnerability to simple attacks can mark a company out as target for more in-depth unwanted attention from cyber criminals and others.

Certification gives a business peace of mind that its defences will protect against the vast majority of common cyber attacks, simply because these threats are looking for targets which do not have the Cyber Essentials technical controls in place.

MVIS

For MVIS, cyber essentials is another rubber stamp of quality, showcasing to its clients that cyber security and data protection is of paramount importance.

As a company already proudly accredited to Environmental Management, BS EN ISO 14001: 2015, Quality, BS EN ISO 9001:2015, and Health & Safety, BS EN ISO 45001: 2018, as well as Achilles Building Confidence accreditation and most recently, Constructionline Gold.

Cyber Essentials provides yet another safety net of working with MVIS, with customers able to soundly sleep at night knowing sensitive information is being treated with the appropriate level of security.

“A potential cyber attack doesn’t just affect us.” Said Anne Ashman, MVIS Group Commercial and Operations Director.

“Our customers rely on us to keep their information safe and secure, and with the scope of our contracts often including government/tier 1 contractors, we cannot be too careful when it comes to making sure that MVIS isn’t a target for some of these sinister threats online.

“Some government contracts require Cyber Essentials to be in place, and whilst currently that isn’t always the case for us, we’re positioning ourselves to be able to offer the complete package when it comes to digital security for any and every customer we work with.”


Source: highwaysindustry.com


MVIS Soar Ahead with Accreditations

Over the years we have dedicated ourselves to the principles of safety and quality. Underscored by our focus on training, we are always looking for new ways to improve our team’s skills and qualifications.

During the last 18 months, in the face of a global pandemic, the MVIS team have been working hard in the background to ensure that we have helpful and necessary accreditations that help us to maintain the reputation of being industry leaders in the rental of solar powered intelligent transport systems.


nqa logoEarlier in the year, MVIS took part in a successful re-certification of our ISO accreditations in quality (9001:2015), environmental management (14001:2015), and health & safety (45001:2018).

Issued by global certification body NQA, ISO accreditations enforce the practise of and adherence to respected business standards that help organisations perform better in a wide range of aspects.

For MVIS and Bartco UK, the standards of quality (9001:2015)environmental management (14001:2015) and health & safety (45001:2018) are of vital importance to our business, making adherence to these core aspects a highly aspirational goal for us. Together, the ISO accreditations furnish us with a full IMS (integrated management system), bringing our systems and processes into one complete framework.

Subject to an annual audit by NQA, we are tested into order to ensure that we are making full use of the IMS, applying our accreditation skills to all levels of our business, and it is with great pride that we can announce that we have passed our audit for 2021 with flying colours.


One of the other achievements we have earned recently is Gold Status in the Constructionline programme, which offers a platform for thousands of buyers in the construction industry that enforces an ethos of trust and quality amongst its members. Validating all members, the Constructionline platform is used by buyers to quickly find suppliers that will enable them to complete a whole range of projects in the industry by providing them with a pool of high quality suppliers that they can engage with confidently.

Achieving Gold status on this platform isn’t easy for just anyone, with Gold membership requiring further validation checks using an enhanced prequalification questionnaire that goes beyond those involved in silver. Our credentials were assessed for environmental management, quality management, equal opportunities, modern slavery act adherence and anti-bribery and corruption policies.

Whilst achieving Gold status may seem like a high climb for many businesses, for MVIS, it was very achievable. Already giving the very best quality and service, we earn these accreditations to prove it, meaning customers can work with us knowing they are getting the very best.


We have also achieved Gold status in the Supply Chain Sustainability School, a platform that offers businesses extensive training around various sustainability, offsite, digital, procurement, lean and management topics relevant to the business environment.

With a strong focus on CPD through training workshops, networking events and e-learning modules, achieving Gold status is found through completing or using a number of these tools across the company to ensure that the skills taught within the programmes are taken on by companies as well as filtered throughout the business.

As it has helped us to think about our business from top to bottom, the policies and systems affected by the work we have done with the Supply Chain Sustainability School will, in turn, affect the whole organisation in terms of helping us towards our goal of a more sustainability focussed business, with the added benefits of cost savings, reinforcing our reputation and increased safety for our team, our customers and the general public.


This year we have also signed up to the Prompt Payment Code. The Prompt Payment Code is a voluntary code of practice for businesses, administered by the Office of the Small Business Commissioner (SBC) on behalf of BEIS and sets standards for payment practices between organisations of any size and their suppliers.

Signatories to the code have undertaken to always pay suppliers on time, within agreed terms, to give clear guidance to suppliers on terms, dispute resolution and prompt notification of late payment, and well as to support good practice throughout their supply chain by encouraging adoption of the Code.

By promoting and sticking to these practices, we are serving as a good example for the code which may help to inspire other companies to sign up, enforcing best business practices all along our supply chain to not only improve reliability, but help businesses everywhere.


We have also recently re-certified with Achilles BuildingConfidence registration, having been certified for over 2 years now. Achilles Building Confidence is a UK construction industry accreditation and risk management scheme that aims to help organisations identify, assess, qualify, and monitor suppliers throughout the supply chain, reducing operating costs.

A standardised pre-qualification questionnaire streamlines the procurement process and manages risk. 

Achilles enables communities of buyers and suppliers to build better business relationships through a more open, trusting and proactive approach. Sharing knowledge, standards and best practice leads to buyers and suppliers sharing success.

Achilles BuildingConfidence helps us to accentuate our commitment to these essential aspects of our business.


Safety doesn’t just mean physical safety, it also includes digital safety too. Cyber Essentials is a simple but effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks.

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Cyber Essentials is designed to prevent these attacks.

Certification gives us peace of mind that our defences will protect against the vast majority of common cyber attacks simply because these attacks are looking for targets which do not have the Cyber Essentials technical controls in place.

Cyber Essentials shows us how to address those basics and prevent the most common attacks.

It also gives our customers piece of mind that their data is handled according to best practices against common cyber attacks, meaning they can hire with us confidently.

 


When it comes to safety, we take no chances and this is including our commitment to the environment – the protection of which offers us all the ultimate safety. As an organisation, we are always looking for ways we can protect the environment, in line with our commitments as a responsible business.

In an effort to address our carbon footprint, we have looked to Forest Carbon, who have an initiative called ‘Carbon Club’, which was set up to allow smaller organisations and businesses to address their climate impact.

Purchasing ‘carbon credits’ allows Forest Carbon to plant trees and create new woodlands in the UK on our behalf, which will sequester greenhouse gases (GHGs) from the atmosphere in the years to come in our country.

Doing this allows our customers to also benefit from our activities too, offering them an environmentally focused supplier who engages with environmental responsibilities, which for many of our customers is a very important aspect for their environmental commitments too.


Anne Ashman, UK Group Commercial and Operations Director commented, “We are always looking for ways to improve our environmental, safety and quality standards and by achieving these accreditations and memberships, it ensures that we are working to the best standards possible. Clients come to us knowing that we do not compromise on safety, quality, customer care or our commitment to the environment, which is what underpins our Platinum Service Promise.”

As time goes on and we take on more accreditations and memberships with these highly valuable groups, we are building more than just our reputation. We are changing the way we operate at an organisational level that affects how we approach things, as a business and as individuals in an ever-evolving world.