MVIS renews its Achilles

A man deploying a Solar IP adhering to all of Achilles safety rules.

We have a wide array of certifications in our business. These certificates alert customers of our dedication to Health and Safety, Corporate Social Responsibility and Legislation and

 Regulations compliance, as well as being a badge of honour for the team at MVIS.

The Achilles Audit serves to independently verify that our management systems comply with the standards that have been agreed by buying organisations within the Chemicals & Allied Industries Community.

This means that we have hit the standard of buying organisations and our certification is a showcase of our operational excellence, our expertise, and our competency.

90% of suppliers state that the Achilles audit has added value to their organisation.

This also means that our certification ensures that our customers are assured we are compliant with Health and Safety Standards and that people can #TRUSTINMVIS.


MVIS’ National Coverage

We cover the entire UK, providing clients with products from strategically located hubs. This nationwide coverage is not just about reaching every corner of the country; it represents MVIS’s commitment to providing exceptional support and service to our customers, backed by our renowned Platinum Service promise.

Having the ability to cover the entire UK is a significant advantage, and we have achieved this through a network of strategically located hubs. This allows us to efficiently deliver products to any location. This comprehensive reach ensures that we can meet the diverse needs of our clients no matter where they are based.

In the world of VMS & ITS, where efficiency and safety are paramount, a fantastic support service is crucial. Clients need a reliable partner who can swiftly respond to their needs and provide expert assistance when required. We understand this need and have made it a top priority to deliver outstanding customer support.

The Platinum Service Promise

We are renowned for our Platinum Service, driven by a promise to our client base. This sets us apart from our competitors. This commitment to excellence means that we go above and beyond to ensure customers’ success.

National coverage isn’t just about delivering to various parts of the country – it’s an extension of our ethos. A message. That we can deliver on our service promise wherever the location, providing fast response times, on-time deliveries, and unparalleled technical expertise. This level of support instills confidence in clients, knowing they have a reliable partner to rely on.

With nationwide coverage, we can deliver our Platinum Service promise to customers in all regions of the UK. Whether it’s supplying portable Variable Message Signs for a construction project in Scotland or integrating environmental sensors for an event in Wales, we ensure that every customer receives the same platinum level of service.

Our nationwide coverage also means that we can actively support local communities, events and projects. Likewise, with our presence across the UK, we can better understand the unique challenges faced by different areas, tailor solutions accordingly, and provide targeted support for specific projects.

MVIS’ Group Commercial and Operations Director Anne Ashman told us:

“MVIS can efficiently reach every corner of the country, providing our VMS and other Intelligent Transport Solutions – and all with our exceptional support. The Platinum Service promise ensures that customers receive nothing less than the best, no matter where they are based.

“This is all utilising a more sustainable, multi-unit delivery model as we keep a close eye on our carbon footprint. Whilst we want to provide our service across the country – we want to deliver in the cleanest, greenest way possible.”

 


Solutions for site theft – helping to solve TM’s problem

Highways worksites are notorious for being targeted by thieves, and the cost of theft can be a huge financial burden for companies operating in this sector.

The cost of theft on highways worksites can be significant, both in terms of the value of the stolen assets and the cost of replacing them. This creates a conundrum for companies operating in this sector – should they increase their costs to account for the possibility of theft, or simply accept the cost of replacing stolen assets when it occurs?

Alternatively, can other solutions be implemented to deter theft to begin with?

Fortunately, we have a range of products that can help prevent theft and provide peace of mind for those working on highways projects.

One of our standout products in this regard is our solar IP CCTV tower. This tower is equipped with high-quality cameras that provide 360-degree coverage of the worksite, ensuring that any suspicious activity is captured on camera. The tower is also solar-powered, meaning that it can operate even in areas where there is no access to mains electricity.

The solar IP CCTV tower is an ideal solution for worksites that require a security presence. However, it’s not always necessary or practical to have a large CCTV unit in place. For these situations, we offer a compact portable CCTV unit that can be easily deployed where a smaller footprint is required, or in arenas where the units may be required to be moved around the worksite as needed.

In addition to its CCTV solutions, we also offer a range of other products that can help prevent theft on highways worksites. For example, the company’s portable VMS units can display warnings to potential thieves – including messages regarding the presence of CCTV in operation.

By trusting in MVIS, traffic management companies can take a proactive approach to preventing theft and reducing the associated costs. Not only do these products help to deter thieves, but they also provide valuable evidence in the event of a theft occurring.

In conclusion, theft is a major concern for companies operating on highways worksites, and it’s important to take steps to prevent it from occurring. Our range of products, including the solar IP CCTV tower and compact portable CCTV unit, are an ideal solution to this problem, providing a reliable and cost-effective way to deter thieves and protect valuable assets. By investing in these products, companies can reduce the risk of theft and ensure that their projects are completed on time and within budget.


Walking the walk, not talking the talk when it comes to quality!

We are a leading provider of intelligent transport systems, delivering innovative solutions for enhancing road safety and traffic management. One of the key factors that sets us apart from our competitors is our company’s relentless focus on quality, as evidenced by our recent reaccreditation to ISO9001, ISO14001, and ISO45001. These accreditations demonstrate how we invest significant time and energy into making sure our management systems, environmental policy, and health and safety approach are nothing short of platinum level.

Quality is not just a buzzword but our core value that underpins every aspect of our operations. The ISO9001 accreditation is the internationally recognized standard for quality management, which focuses on customer satisfaction, continuous improvement, and a process-driven approach to quality. We have demonstrated our commitment to these principles by continuously improving our processes, systems, and services to meet customer expectations and exceed industry standards.

ISO14001 is the standard for environmental management, which which we achieved by implementing an effective environmental policy, reducing waste, and minimizing the impact of our operations on the environment. By focusing on sustainability, we are not only reducing our carbon footprint but also improving our efficiency and reducing costs.

The ISO45001 accreditation is the standard for occupational health and safety management, which we have achieved by adopting a proactive approach to health and safety, identifying hazards and risks, and implementing effective controls to prevent accidents and incidents. By prioritizing the health and safety of our employees and contractors, we create a safe and secure working environment, which enhances productivity and customer confidence.

We are trusted by national highways, local authorities, and contractors alike that it is often included, providing insight and know-how into getting the job done in the most efficient manner for the road user. Our #TRUSTINMVIS mantra means no stone is left unturned when it comes to quality, and the accreditations are the rubber stamp of that attitude that’s clear for all to see.

In conclusion, our recent reaccreditation to ISO9001, ISO14001, and ISO45001 highlights our unwavering commitment to quality, sustainability, and safety. These accreditations showcase how we invest significant time and energy into making sure its management systems, environmental policy, and health and safety approach are nothing short of platinum level, in keeping with our MVIS Platinum service promise. Our reputation for quality and expertise has made us a trusted partner for national highways, local authorities, and contractors, and the company’s focus on quality is a testament to our dedication to delivering the best possible service to our customers.


MVIS Celebrates International Women’s Day.

 Here at MVIS we are celebrating International Women’s Day, a day that celebrates not only the steadfast women we have in our company, but all the women who are making an impact on the ever-changing world.

The ladies in our customer relations team are the strong force behind the scenes that keeps MVIS running smoothly.  With thanks to Mia Maycock, Clair Tranter, and Juliette Wright keeping our office running smoothly with their organisational skills, these ladies ensure your  portable CCTV and portable VMS arrive on time to keep the road network safe and get important information across to road users.

Rebecca Prince, one of the teams longest serving members, oversees Purchasing and Stock Control, she ensures that all our products have the best quality components, so that when they get delivered to you, they are in full working order in-keeping with our platinum level service guarantee.

 

Mizzy Watson is our Research and Development Assistant, going the extra mile to ensure that we are providing the best products with the most up to date technology. After two years previously in our customer relations department she knows more than anyone how important quality products are to the end user.

Managing the whole MVIS & Bartco UK team is our UK Group Commercial and Operations Director Anne Ashman. With over a decade of experience in our sector and with the companies, she has worked hard to ensure that MVIS has thrived and keeps the company as a market leader at the for front of everything ITS.  Ensuring the company gains accreditations needed to not only work in the Highways Industry Sector but also to ensure these standards of  Quality, Health & Safety and Environmental Impact are lived and breathed by all the staff within the company.

We are proud to put these incredible ladies at the forefront of our business, leading us to improve the business further and keep MVIS the thriving business that we are proud to boast about.


#TRUSTINMVIS: Our Ethos: At The Heart Of What We Do.

For over a decade, we have been at the forefront of innovation and sustainability in the highways industry. Providing state-of-the-art portable VMS solutions that are designed to improve traffic flow, safety, and communication. With #TRUSTINMVIS, we aim to take this commitment to excellence, even further.

Teamwork is at the heart of #TRUSTINMVIS. We understand that by working together as a team, we can achieve greater results for our customers. MVIS believe that by fostering a culture of collaboration, we can provide the best possible service and support, and deliver innovative and sustainable solutions that exceed initial client expectations.

Respect the Stakeholders of the Company is the reason staff members at MVIS finds the motivation to work in the morning. Linking back to our Teamwork we enjoy working for each-other and the people who have faith in MVIS and want to push the company further. Within our company structure we, as a team respect each other and want to work to ensure we are all happy in the workplace.

Understanding Flexibility in a 24/7 Industry is a very important part of #TRUSTINMVIS. understanding that every customer is unique and that every project has its own set of challenges. That the company is dedicated to providing individualised solutions that are tailored to meet specific needs, as well as providing planning and consultancy to truly understand the wider context of the need for its products. We are flexible in our own approach and always willing to go the extra mile to ensure that a scheme is a success.

Safer Working Practices is the heart of MVIS. As a company we understand the importance of keeping our staff and our customers safe. Our solutions ensure that the roads are safe and sites are under our surveillance. The importance of safety in our industry is one of our key aspects and we are proud to support companies with site safety and to keep our own team safe.

Technology and Development of Future Products is the final piece of #TRUSTINMVIS.  We are completely committed to staying at the forefront of innovation and technology and have been for over a decade. We invest heavily in Research and Development to ensure that products are always at the cutting edge of technology. Further more, MVIS is always looking for new and better ways to improve the performance and functionality of our products.

In addition to these core values, MVIS also provides its Platinum Service Promise for all customers. This promise ensures that the customer receive the highest level of service and support, and that their needs are always met.

 

Anne Ashman, Group Commercial & Operations Director commented:

“MVIS are committed to providing the best possible service and support to our customers. With #TRUSTINMVIS firmly in place, MVIS is confident that we can deliver the most innovative, sustainable, and dependable portable solutions on the market.”

#TRUSTINMVIS


Communication That Isn’t Costing The Earth.

Due to the pandemic, companies like ours have had to strive to ensure that they implement safe practices preventing the spread of infectious diseases including COVID19. The pandemic also gave us new opportunities to make further steps in making our company primarily, digital. 

Throughout the pandemic MVIS staff, like many, worked remotely from home. Meaning as a company we started to rely on e-mails, TEAMS calls and other means to stay communicating regularly and to keep our company going.

After recently becoming a Founding Member of the Greener Highways initiative, we have been assessing ways we have become more environmentally friendly. Over a decade of work has been put into this and we are proud to say that we have evolved into a much more environmentally friendly company.

As a company we have delivered ten years of driving innovation and throughout that time we have introduced new ways to decrease our carbon footprint. One area that has dramatically changed is using paper documents. We started back in 2012, supplying driver delivery packages containing multiple documents, without utilising e-mail systems to their full potential and would unnecessarily  print paper for our different deliveries.

Our aim was to cut down our paper use within the company,  after the worldwide consumption of paper has risen 400% in the last 40 years. Currently, 35% of harvested trees are being used for paper manufacturing. When you also take into consideration the impact that buying paper has on our carbon footprint, ordering paper from a supplier means that delivery drivers are driving to our offices wasting fuel and further harming the environment.

Using less paper by using software such as Reflow and Teams has led us to a position where we are ordering less paper, and by doing so, reducing our carbon footprint. This minor change has led to lower usage of the office printer, thus lowering our electricity usage. Also leading to less ink being used so we did not have to order new ones, meaning we use less plastic changing over cartridges. This has also meant that there is much less need for us to be sending mail, so hardly need to utilise the delivery and creation of envelopes, stamps and even our consumption of pens has fallen as a result.

All these changes, though they seem small are slowly adding up to MVIS having a smaller carbon footprint and ensuring that we lower our amount of carbon emissions. As we set out clear targets to strive for over the coming years, we are continuously changing and adapting how we work, the equipment we work with and even how we get to and from the office.  

Our Greener Highways journey has made us look further at new and exciting ways in which we as a company can ensure that our carbon footprint continues to decrease and lowering our paper consumption is just one small, simple change that has already had a positive impact.


2022 Year in Focus

As we look back on the year 2022, it’s clear that it was a year filled with both challenges and triumphs both on, and away from our highways.

The past 12 months have continued to test us in ways that few could have imagined. However, amidst all the turmoil, there were also glimmers of hope and progress. In this article, we’ll take a closer look at some of the most significant events of 2022 for MVIS, whose year included a major landmark for the company, sustainability milestones, community outreach, new products and more.

2022: 10 Years in business

MVIS was born in 2012 and achieved an almost immediate level of success, with a successful London 2012 Olympic Games contract putting a marker down for what was to come. A decade on, MVIS Ltd are today the UK’s most trusted supplier of trailer-based, solar powered technology such as Variable Message Signs (VMS), CCTV, ANPR and Data Collection solutions.

In January 2022, the company kicked off its year in the community, partaking in a ‘Treecycling’ campaign. Treecycling, or Christmas tree recycling, is the responsible way to dispose of cut live trees at the end of the holiday season.

MVIS, based in Matlock, Derbyshire, is a partner of local charity Ashgate Hospice, which offers its local community this ‘Treecycle’ service, enabling households to pay £15 to have their trees removed in a hassle-free way that is also good for the environment. MVIS dedicated volunteer time, assisting with tree collection and disposal.

Read More Here

Early 2022 saw a couple more significant milestones for the business.

The first, the launch of the MVIS portable CCTV unit. A solar powered CCTV solution, the product has a number of key benefits – including a small footprint – that makes it a perfect choice for worksites.

Read More Here

Additionally, the company took another step on its sustainability charge by becoming a founder member of Greener Highways – a sustainability organisation dedicated to accelerating the highways sector’s collective charge towards meeting key sustainability goals and looking at how it can shape the future of such a heavy carbon sector.

Find Out More About MVIS & Greener Highways Here

A decade of sustainable thinking was celebrated in 2022, and befitting of the MVIS way, a key product integration was developed with the environment in mind. MVIS delivers on its environmental ethos with the development of its ITS Integrated Environmental Sensor – compatible with every single MVIS unit. The ITS Integrated Environmental Sensor offers customers the ability to monitor the external environment, producing a wide range of air pollution data that can be used to inform and direct on issues of air pollution safety.

Read More Here

Mirroring a decade of sustainable focus, 2022 brought a celebration of 10 years of innovations.

MVIS’ very own web studio system was the company’s first major innovation success and was the single biggest reason for the company being successful in its aforementioned 2012 Olympic Games contract. A standout innovative feature at the time, was MVIS’ grouping facility – the capability of programming multiple signs with the same message at the click of a button from a web-based system. The innovation won the day.

Since then, HD compact units, Portable CCTV, Solar IP towers, 5 colour VMS units are, amongst others, all innovative solutions MVIS has brought to the UK highways market.

In late 2022, MVIS exhibited at the Highways UK exhibition at the NEC, Birmingham in November.

They had a lot of their latest innovations on show, with the highlight being their new Integrated Environmental Decibel Data that was captured live at the event.

The company also kept its thoughts on sustainability and gave its product specification sheets a fresh new look and put them all together in a brochure, which could be downloaded by scanning a QR code, as opposed to printing on paper.

As the year ended, the company launched its customer focused, value-adding campaign; VMSo Much More.

The campaign centres around all of the additional benefits a customer sees when hiring a unit from MVIS. When you hire from MVIS, you don’t just get the best kit for getting your message across. You get So Much More. As well as Award Winning Customer Service 24/7, you get a bundle of amazing extras as standard. From data collection to Radar, Environmental sensors to message programming and battery changes.

Looking back on 2022, Anne Ashman, MVIS’ Group Commercial and Operations Director told us:

2022 was a big year for MVIS. Celebrating 10 years in business was a really satisfying event. However, with that said, we’re not slowing down. 2023 has more products in the pipeline – our R&D team have been fantastic in designing and engineering what’s to come. We also began 2023 with assisting Ashgate Hospice on their latest Treecycle mission.

We now continue to add value to our customers and enhance our platinum service reputation, as well as continue the VMSo Much More campaign message.”

Visit MVIS Here


It’s Not Just VMS, It’s MVIS VMS.

As a result of our commitment to our clients, we have built a reputation for excellent customer service and expertise. Our expertise focusses on a large range of ITS solutions, none more so than our Original 5 Colour VMS.

We have developed our core products and solutions for use in many different sectors and applications. With over a decade of expertise and innovation, if you need VMS then you need to come to the best in the business. 


The Best VMS

For urban environments and roads with speed limits under 50mph, our VMS-A is the ideal solution that works great for road traffic and pedestrians. For roads with speed limits above 50mph, our VMS-C is the right option. Being our largest VMS display, this unit is great for communicating information to high-speed traffic. With a 5-colour LED display for text or pictrograms, the VMS-A and VMS-C are the best solutions available for getting the message across when it is critical to do so.

We also offer a compact 2-color HD Compact VMS for construction sites and other work areas where space is limited. In addition to recording traffic volume and speed, it displays text, pictograms and animated messages just like the VMS-A and VMS-C. 


Product Integrations

The VMS-A can be integrated with a wide range of technology that increases its functionality. It discreetly contains a data collation radar that can be used to collect traffic data on speed, time and date.  As a low-cost alternative to many data collection solutions on the market, the VMS-A can be used as a data source for the analysis of traffic trends, providing greater intelligence for planning all types of projects.

With our CCTV VMS, you can monitor and respond to situations quickly without having to be physically present on-site by integrating an HD CCTV camera with the VMS-A.


Added Value

We have always placed a high priority on adding value to our service. Although we specialise in portable solar powered ITS solutions, we never lose sight of the fact that we are ultimately a service-based company. We take pride in offering our customers the MVIS ‘Platinum Service Promise’,  with the aim of delivering a ‘Platinum’ level service for a ‘Bronze’ level price. We highlight all the aspects that set us apart from other suppliers in our Quality Service Promise, which emphasises our commitment to a ‘Platinum Level Service’.

When you hire with MVIS, unit monitoring and maintenance are included in the cost along with deployment, advice, consultation and all the other added value that we offer. We even include battery changes, repairs and replacements in the service promise that we offer our customers. With strategically placed depots across the UK, our highly trained team can respond quickly to an issue, whether on site or in our Matlock head office.


With each delivery and project we take on, we confirm our reputation as the best in the industry. With our new pricing, you can get the best VMS and service for the best price. 

That’s why we don’t just offer VMS, we offer MVIS VMS. 

Put our VMS to the test today by getting in touch with our friendly team. They are available to assist you with any enquiries you may have on 01629 58570 or by email at sales@m-vis.co.uk


Come to the ITS and VMS Experts

Through our commitment to our clients, we have built a strong reputation for customer service and expertise. Due to our focus on portable VMS and specific ITS solutions, our expertise is specialised in our core solutions rather than diluted across many different types of products, like some of our competitors.

Often working in collaboration with Highways England and other Tier 1 contractors, MVIS has become a trusted asset when it comes to the delivery of safe, efficient VMS and ITS products and solutions onto the UK’s roads. As the company has continued to deliver and further its stellar reputation, MVIS has become more involved in the preparation phase of major schemes.

We are committed to providing our clients with quality service, which is further reinforced by our Quality Service Promise, which outlines all the additional aspects that we offer as part of our service. MVIS adopts the policy of treating all customers equally, no matter who they are and aims to provide a quality service to all of them. 

When our clients hire with MVIS, they can be confident that our expertise is backed up by a number of accreditations and memberships. Amongst these include FORS Bronze, Achilles BuildingConfidence membership, Constructionline Platinum and ISO accreditations in ISO45001: Occupational Health & Safety, ISO9001: Quality Management Systems and ISO14001: Environmental Management Systems, which come together to make an Integrated Management System (IMS), bringing our systems and processes into one complete framework.

The MVIS approach to training is continuous and has a number of critical elements, which are: 

  • MVIS staff is fully trained as hiab and slinger signalers for delivery, installation and removal.
  • Our staff are fully trained in health and safety. Each MVIS operative participates in an ongoing safety training program, as well as externally completed safety training to ensure quality across all departments.
  • Depending on their role on site, the MVIS workforce is all on site with the appropriate and relevant CSCS card. Even the management team are CSCS qualified so they can visit the site to carry out essential auditing.

More than 60% of our team members have been with MVIS for their entire careers. The company has a reputation for investing in people and a high staff retention rate. This results in MVIS staff embracing the company values, which translates into excellent customer service.  

As a result of these factors, we are already recognised in the industry as the best at what we do, and this is only confirmed with every project we are trusted with.   

Our ITS and VMS expertise, accredited quality, comprehensive training, vast fleet, and versatile products make us the ideal company for your ITS and VMS requirements. You can hire with confidence when you hire with MVIS, so why would you go anywhere else? 
 

Get in touch with our Sales team who are available to assist you with any questions you may have by calling 01629 580570 or by email at sales@m-vis.co.uk


A Decade of Driving Innovation

As a company that clocked up a decade in business this year, MVIS has come a long way since its inception in 2012.

One of the constants across the company’s journey is its attitude towards innovation; never resting on its laurels and continually investing in its research & development programme to continue to better itself for the benefit of its customers.

So, just what does ‘innovation’ mean to the business?

“It means we are constantly moving our products forward and fulfilling required gaps in the market with our bespoke products and R&D department,” says Graeme Lee, the company’s Sales Director.

MVIS exists in a world of technology, and as a result, innovation has to be a major part of the company’s remit, or its products and software runs the risk of stagnation.

“That’s just not something we’re willing to accept.” Graeme continued. “We place great pride and great emphasis on being at the forefront of technologies within our field, and it’s a stance that hasn’t wavered across the last 10 years.”

MVIS’ very own web studio system was the company’s first major innovation success and was the single biggest reason for the company being successful in its 2012 Olympic Games contract in its first year of operating. A standout innovative feature at the time, was MVIS’ grouping facility – the capability of programming multiple signs with the same message at the click of a button from a web-based system, whilst other software programming systems for VMS were still having to dial in remotely and could only program one sign at a time. The innovation won the day.

‘How crucial is R&D into innovation?’ we asked Graeme. He explained:

“It’s the cog that keeps innovation alive, without our R&D team we wouldn’t be able to look at new ideas or produce the bespoke items our customers often request. When it comes to being successful, we know it’s a combination of multiple things working efficiently and effectively, but it could be argued that R&D for innovation is the most important factor in what we do. Technology is ever evolving; the industry is always changing, and customers are always looking for something that saves them time or cost in the long run – so we see it as our duty to invest the time into servicing that constant customer need.”

And is there an internal standard procedure for getting a new idea off the ground at MVIS?

“Yes, each idea has to go through a strategic process where we collect lots of information before the new idea even goes into development, I suppose you could attribute this to being the ‘research’ from both the R&D team and other departments within the company. Before a product idea gets signed off for development, we will know what testing procedures are needed to make it compliant to present standards, how long a prototype will take, what sort of software is required, and a budget will be allocated to the project along with a timeline.”

Looking back on the last 10 years, we asked Graeme to give us his opinion on his top four most significant MVIS innovations within the decade the company has been in business. After a few moments of pondering, Graeme told us:

“Firstly, our Web studio. As already mentioned, it really helped put the company on the map in 2012 and showed that even in our infancy as a company, we were an innovative, well-prepared business with high capability.

“Next, the 5 Colour VMS. We were the first in the UK to bring it to market and had to educate the marketplace on the quality of having colour and the visual pictogram aspect the signs could give – rather than just amber text signs.

Solar IP

“The Solar IP platform is number 3. Again, we were the first to bring this product to market and the first company enabling a solar-powered platform to go out onto the network with multiple functions. This meant eradicating stopping schemes to lay cables to a power source for a short-term need of CCTV, ANPR and traffic data counting radars. Thus, saving money and also reducing the risk of injury to staff due to the short deployment time and bodies not required on the network for any longer than necessary.

“The fourth would have to be our HD Compact unit. It has a tiny footprint, ideal for compounds and is used as part of our works Egress system. Again, both products were the first to market. It is interesting when we look back to see how many products we were first to the market with. It’s something we’re really proud of and we have to credit our R&D team immensely for their consistency and innovative thinking.”

It’s clear to see that innovation is no fluke. Time, effort and investment go into becoming a company known for innovative thinking and as a result, innovative products. As MVIS enters its second decade of operations, one thing that will never change is its embedded ethos of innovation and a commitment to constant improvement for its customer base.


Source: HighwaysIndustry.com


Adding Value With Quality Service

Over the last decade, we have built an outstanding reputation across the highways sector for providing excellent service to our customers on all projects. However, the quality service that we offer applies to all the sectors that we work with, not just highways. In fact, one of the ways we look to offer added value for our customers is by taking the time and effort to learn about all the industries we work with.

Prioritising the added value that we can offer in our service has always been important to us. Although we specialise in portable solar powered ITS solutions, we never lose sight of the fact that we are ultimately a service-based company. Unlike our competitors, we don’t dilute our service and our expertise means that your ITS and portable VMS are being supplied by the experts. 

We take pride in offering our customers the MVIS ‘Platinum Service Promise’,  with the aim of delivering a ‘Platinum’ level service for a ‘Bronze’ level price. Our Quality Service Promise outlines our commitment to what we consider to be ‘Platinum Level Service’ and also highlights all the additional aspects that set us apart from other suppliers. We regularly receive feedback and testimonials that are attributed to a lot of the features mentioned in this document. This allows us to improve on what we offer even more and has also helped us to build excellent long-standing relationships with our customers. 

When you hire with MVIS, unit monitoring and maintenance are included in the cost along with deployment, advice, consultation and all the other added value that we offer. We even include battery changes, repairs and replacements into the service promise that we offer our clients. If there ever is an issue, our strategically placed depots across the UK mean that our highly trained team can respond to a problem quickly, whether on site or in the office. 

Anne Ashman, UK Group Commercial and Operations Director commented, “We offer an excellent and experienced service from a team that is highly trained and always willing to go the extra mile. Our impressive range of additional aspects that are listed in our Quality & Service promise helps to distinguish us from a typical VMS supplier.” 

Exceeding expectations and delivering the best service possible is what we do here at MVIS. So, get in contact with our friendly Sales team at sales@m-vis.co.uk or on 01629 580570 to make sure that your ITS technology is taken care of by the experts. You won’t get better service anywhere else.