The MVIS approach is to consistently offer our clients the best service possible. This has allowed us to build up a reputation in the industry for providing excellent service to all customers on all projects, no matter the size or customer.
That’s why we’re proud to boast that when you hire with MVIS, there are no hidden nasty fees. In fact, deployment, advice, consultation and all the other added value that we offer as part of our platinum level service are included in the cost.
But what added value do we offer exactly?
One of the ways we look to offer added value for our customers is by taking the time and effort to learn about the different industries we work with in order to gain a greater understanding of their needs. This then helps us to continue our mission in looking for more ways to add value. Unlike some of our competitors, our expertise is specialised in our core solutions rather than diluted across many different types of products.
We are always consistently developing our units to make sure that customers are getting much more for their money than just a standard VMS. We do this by integrating other technologies with our signs in order to enhance what they are capable of. An example of this would be the integrated data collection radar, which comes as standard with all our VMS and offers a low-cost alternative to many data collection solutions on the market.
When it comes to innovation, we don’t just work with our customers to develop new products and solutions. Over the years, we have brought numerous innovations to the industry like the Solar IP, which offers a trailer-based solar powered platform designed for integration with other technology. We have also worked with a range of specialists in their respective fields to bring portable, solar powered innovations to the market such as ANPR and CCTV.
Although we specialise in portable solar powered ITS solutions, we never lose sight of the fact that we are a service-based company. Each member of our staff is committed to providing outstanding customer service and support with zero exceptions. We’re so confident about the service we provide that we are proud to offer customers our ‘Platinum Service Promise’. This outlines our commitment to delivering a ‘Platinum’ level service for a ‘Bronze’ level price.
Our Quality & Service Promise serves to outline what we consider to be ‘Platinum Level Service’ and also highlights all the additional aspects of our service that sets us apart from other VMS and ITS suppliers.
We also have a wealth of tools in place that helps us monitor different aspects of our units out in the field, all from our head office in Matlock. Thanks to our national coverage, we can quickly dispatch a team from the nearest of our strategically placed depots to investigate a problem. We even include battery changes, repairs and replacements if needed into the service promise that we offer our clients.
Going above and beyond what is expected from us is what we do here at MVIS. So, get in contact with our friendly Sales team at sales@m-vis.co.uk or on 01629 580570 to make sure that your ITS technology will be taken care of by the experts.